Have you had an experience when you, the customer, came last?

Have you had an experience when you, the customer, came last?
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Answer :

answer:Years ago I needed a new winter jacket. I found one 40% off at a store that I had patronized in the past. I was looking at other clothes when my husband rang the purchase through. I walked over and took a look at the total on the receipt and they had charged me full price for the coat. I told them the the price tag clearly showed the item was 40% off. The store clerk refused to honour the price. She called her manager and she also refused to honour the price. The manager actually reached over and ripped off the price tag as I held the coat. Thinking I could get a more favourable outcome by calling their head office, I took the coat home and did just that. What I found out was that this corporation gave absolutely zero power to their employees to fix problems. I got as high as the VP of Merchandising and she agreed with me but told me she couldn’t authorize the $60.00 refund. I took the coat back a few days later to return it and was completely dismayed to see that the coat now was the discounted price. I had a few choice words with the manager, went home and e-mailed every woman I know and told them what had happened. I haven’t shopped there since.
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