Which conflict resolution technique do project managers use most often? A. Smoothing B. Norming C. Confronting D. Forcing

Which conflict resolution technique do project managers use most often? 

A. Smoothing

B. Norming

C. Confronting

D. Forcing
by

1 Answer

Answer :

C. Confronting
by

Related questions

You are the project manager for a cable service provider. Your team members are amiable with each other and are careful to make project decisions jointly. Which of the following statements is true? A. They are in the smoothing stage of Develop Project Team. B. They are in the norming stage of Develop Project Team. C. They are in the forming stage of Develop Project Team. D. They are in the forcing stage of Develop Project Team.

Description : You are the project manager for a cable service provider. Your team members are  amiable with each other and are careful to make project decisions jointly. Which of the  following statements is true?  ... stage of Develop Project Team. D. They are in the forcing stage of Develop Project Team.

Last Answer : B. They are in the norming stage of Develop Project Team.

Do it because I said to” is the mantra for project managers who use _____ as the default approach to resolve conflict. Select one: a. collaborating b. compromising c. accommodating d. forcing e. avoiding

Description : Do it because I said to” is the mantra for project managers who use _____ as the  default approach to resolve conflict. Select one: a. collaborating b. compromising c. accommodating d. forcing e. avoiding

Last Answer : d. forcing

)Resource leveling attempts to : 1. Reduce resource requirements by smoothing out period-to period resource assignments. 2. Ensure that the 3. Reduce the amount of resources so that they can be shared with on other endeavors. 4. Increase the amount of the project manager's authority so that budget dollars can be appropriated.budget abnormalities are overcome.

Description : )Resource leveling attempts to : 1. Reduce resource requirements by smoothing out period-to period resource assignments.  2. Ensure that the budget abnormalities are overcome. 3. Reduce the ... Increase the amount of the project manager's authority so that budget dollars can be  appropriated.

Last Answer : 1. Reduce resource requirements by smoothing out period-to period resource assignments.

The smoothing method reduces the scale of conflict by making differences seem less important. (True/False)

Description : The smoothing method reduces the scale of conflict by making differences seem less  important. (True/False)

Last Answer : Ans. True

In which stage of team development, team members are worried about how they fit in with the others and how their capabilities and skills compare. A.Norming B.Storming C.Forming D.Performing

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Last Answer : C.Forming

If a solution to a particular problem is not vital to the functioning of an organization and management is willing to overlook the causes of the conflict, managers may choose to use which type of conflict resolution? (a) Confrontation ; (b) Avoidance ; (c) Dominance ; (d) Compromise

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Last Answer :  (b) Avoidance ;

Which of the following is/are main parameters that you should use when computing the costs of a software development project? a) travel and training costs b) hardware and software costs c) effort costs (the costs of paying software engineers and managers) d) all of the mentioned

Description : Which of the following is/are main parameters that you should use when computing the costs of a software development project? a) travel and training costs b) hardware and software costs c) effort costs (the costs of paying software engineers and managers) d) all of the mentioned

Last Answer : d) all of the mentioned

Which of the following is/are main parameters that you should use when computing the costs of a software development project? a) travel and training costs b) hardware and software costs c) effort costs (the costs of paying software engineers and managers) d) all of the mentioned

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Last Answer : d) all of the mentioned

A time-phased budget that project managers use to measure and monitor cost performance. A. Cost Baseline B. Cost Budgeting C. Cost Estimating D. Cost Variance

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The main purpose of the Project Management Plan is to: a. provide justification for undertaking the project in terms of evaluating the benefit, cost and risk of alternative options. b. ensure the project sponsor has tight control of the project manager’s activity. c. document the outcomes of the planning process and provide the reference document for managing the project. d. document the outcome of the risk, change and configuration management processes.

Description : The main purpose of the Project Management Plan is to: a. provide justification for undertaking the project in terms of evaluating the benefit, cost and risk of  alternative options. b. ensure ... the  project. d. document the outcome of the risk, change and configuration management processes.

Last Answer : c. document the outcomes of the planning process and provide the reference document for managing the  project.

An Organizational Breakdown Structure (OBS) is used to identify: a. the reporting structure and current availability of all individuals in the project. b. technical ability and line of communication for all individuals in the project. c. lines of communication and responsibility for all the individual managers in the project. d. the reporting structure and lines of communication for all individuals in the projects.

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Last Answer : d. the reporting structure and lines of communication for all individuals in the projects.

Project managers have to assess the risks that may affect a project. a) True b) False

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Last Answer : b) False

Once project planning is complete, project managers document their plan in A. SPMP document B. SRS document C. Detailed Design document D. Excel Sheet

Description : Once project planning is complete, project managers document their plan in A. SPMP document B. SRS document C. Detailed Design document D. Excel Sheet

Last Answer : A. SPMP document

Project managers have to assess the risks that may affect a project. a) True b) False

Description : Project managers have to assess the risks that may affect a project. a) True b) False

Last Answer : b) False

Which of the following is true about a project manager? Select one: a. Project managers analyze work processes and explore opportunities to make improvements. b. Project managers are focused on the long-term health of the organization. c. Project managers are process focused. d. Project managers are goal oriented. e. Project managers standardize the work processes.

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Last Answer : d. Project managers are goal oriented.

Complete the following statement. In a weak matrix environment, the project manager, Eric, has to constantly make an effort to influence his project team and stakeholders to ensure project success. This is because: Select one: a. Eric has a lot of authority. b. Eric has no or little authority. c. Eric is controlled by his functional managers. d. there are no functional managers. e. Eric has flexibility on authority.

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Last Answer : b. Eric has no or little authority.

Project management provides the project managers and team members with the principles they require to effectively meet the needs of the customer. (True/False)

Description : Project management provides the project managers and team members with the  principles they require to effectively meet the needs of the customer. (True/False)

Last Answer : Ans. True

computing the costs of a development project? (A)travel and training costs (B) hardware and costs (C) effort costs (the costs of paying engineers and managers) (D)All of the mention

Description : computing the costs of a development project? (A)travel and training costs (B) hardware and costs (C) effort costs (the costs of paying engineers and managers) (D)All of the mention

Last Answer : (D)All of the mention

Which of the following is/are considered stakeholder c. Project managers d. All of the above.in the process? a. Customers b. End-users

Description : Which of the following is/are considered stakeholder in the process? a. Customers b. End-users c. Project managers d. All of the above.

Last Answer : d. All of the above.

Project managers have to assess the risks that may affect a project. a. True b. False

Description : Project managers have to assess the risks that may affect a project. a. True b. False

Last Answer : b. False

Project managers can develop task lists for a project with the help of _____. a. established methodologies b. system proposals c. system requests d. user application hardware e. user requirements

Description : Project managers can develop task lists for a project with the help of _____.  a. established methodologies  b. system proposals  c. system requests  d. user application hardware  e. user requirements

Last Answer : a. established methodologies

The most significant challenge to project managers is _____. a. lack of project management training b. no one really understands how to manage a complex systems development project c. the lack of tools that can assist in controlling project progress d. unrealistic schedule demands by project sponsors

Description : The most significant challenge to project managers is _____.  a. lack of project management training  b. no one really understands how to manage a complex systems development project  ... tools that can assist in controlling project progress  d. unrealistic schedule demands by project sponsors

Last Answer : d. unrealistic schedule demands by project sponsors

The successful project managers spend most of their time: A. Planning with their personnel B. Planning with the top management C. Communication with the project team (Ans.) D. Studying project results

Description : The successful project managers spend most of their time:  A. Planning with their personnel  B. Planning with the top management  C. Communication with the project team (Ans.)  D. Studying project results

Last Answer : C. Communication with the project team (Ans.)

The main purpose of the Project Management Plan is to: a. provide justification for undertaking the project in terms of evaluating the benefit, cost and risk of alternatd. document the outcome of the risk, change and configuration management processes.ive options. b. ensure the project sponsor has tight control of the project manager’s activity. c. document the outcomes of the planning process and provide the reference document for managing the project.

Description : The main purpose of the Project Management Plan is to:  a. provide justification for undertaking the project in terms of evaluating the benefit, cost and risk  of alternative options.  b ... managing the project. d. document the outcome of the risk, change and configuration management processes.

Last Answer : c. document the outcomes of the planning process and provide the reference document for  managing the project.

An Organisational Breakdown Structure (OBS) is used to identify: a. the reporting structure and current availability of all individuals in the project.b. technical ability and line of communication for all individuals in the project. c. lines of communication and responsibility for all the individual managers in the project.d. the reporting structure and lines of communication for all individuals in the projects.

Description : An Organisational Breakdown Structure (OBS) is used to identify:  a. the reporting structure and current availability of all individuals in the project. b. technical ability and line of ... project. d. the reporting structure and lines of communication for all individuals in the projects.

Last Answer : d. the reporting structure and lines of communication for all individuals in the projects.

Approximately what percentage of the project manager's time is spent in some form of communication, such as: conferences, meetings, writing memos, reading and preparing reports, and talking with project team members, upper management, and all other stalk holders? 1. 10-20% 2. 50-70% 3. 75-90% 4. 21-45%

Description : Approximately what percentage of the project manager's time is spent in some form of  communication, such as: conferences, meetings, writing memos, reading and preparing reports, and talking with project  team members, upper ... other stalk holders? 1. 10-20%  2. 50-70%  3. 75-90%  4. 21-45%

Last Answer : 3. 75-90%

Most of the project manager's external communication links consist of: 1. Written documents 2. Oral communication 3. Tactile contact 4. Informal contact

Description : Most of the project manager's external communication links consist of: 1. Written documents  2. Oral communication  3. Tactile contact  4. Informal contact

Last Answer : 1. Written documents

Which of the following can cause a communication barrier? 1. Differing perceptions as to project goals and objectives 2. Insufficient action on the part of the project manager3. Competition for facilities, equipment, material, manpower and other resources 4. Personality conflicts between managers and/ or other personnel 5. Resistance to change 6. All of the above

Description : Which of the following can cause a communication barrier? 1. Differing perceptions as to project goals and objectives  2. Insufficient action on the part of the project manager 3. Competition for ... between managers and/ or other personnel  5. Resistance to change  6. All of the above

Last Answer : 6. All of the above

The most successful project manager usually:1. works their way up from assistants in the project office to full-fledged project managers, supplementing that experience with formal education. 2. Comes right from Harvard's MBA program into managing very large projects. 3. Is considered the technical expert of their field. 4. Has considerable experience as a functional manager before moving into the project management arena.

Description : The most successful project manager usually: 1. works their way up from assistants in the project office to full-fledged project managers,  supplementing that experience with formal ... . Has considerable experience as a functional manager before moving into the project  management arena.

Last Answer : 1. works their way up from assistants in the project office to full-fledged project managers,  supplementing that experience

)Which form of power is the LEAST effective from the project manager's viewpoint in terms of influencing functional managers? 1. Formal power 2. Expert power 3. Penalty power 4. Referent power

Description : )Which form of power is the LEAST effective from the project manager's viewpoint in terms of influencing functional managers? 1. Formal power  2. Expert power  3. Penalty power  4. Referent power

Last Answer : 3. Penalty power

From HR perspective, the project manager's responsibility in the planning role includes: 1. Hiring the team 2. Developing work schedules3. Forecasting 4. Feedback sessions 5. Both b and c

Description : From HR perspective, the project manager's responsibility in the planning role includes: 1. Hiring the team  2. Developing work schedules 3. Forecasting  4. Feedback sessions  5. Both b and c

Last Answer : 5. Both b and c

The successful project managers spend most of their time: 1. Planning with their personnel 2. Planning with the top management 3. Communication with the project team 4. Studying project results.

Description : The successful project managers spend most of their time: 1. Planning with their personnel  2. Planning with the top management  3. Communication with the project team  4. Studying project results.

Last Answer : 3. Communication with the project team

(1)Milestones established by the customer must be adhered to by: 1. Project manager 2. Functional managers 3. The customer4. Both a and b

Description : (1)Milestones established by the customer must be adhered to by: 1. Project manager  2. Functional managers  3. The customer 4. Both a and b

Last Answer : 4. Both a and b

People participated in or affected by project activities are known as (A) staff (B) stakeholders (C) project team (D) project managers

Description : People participated in or affected by project activities are known as (A) staff (B) stakeholders (C) project team (D) project managers

Last Answer : (B) stakeholders

. A good technique to help minimize conflict among team members is to hold team members accountable for their tasks.

Description : . A good technique to help minimize conflict among team members is to hold team  members accountable for their tasks.

Last Answer : Ans: True

Favoured technique for resolving conflict is A. Negotiating B. Conciliation C. Removal of participants D. Not entertaining them

Description : Favoured technique for resolving conflict is A. Negotiating B. Conciliation C. Removal of participants D. Not entertaining them

Last Answer : A. Negotiating

Which one of the following best describes users? a. Providers of both strategic and tactical direction to the project. b. Those intended to receive benefits or operate outputs. c. Facilitators of an appropriate issue resolution procedure. d. Those providing full-time commitment to the project.

Description : Which one of the following best describes users? a. Providers of both strategic and tactical direction to the project. b. Those intended to receive benefits or operate outputs. c. Facilitators of an appropriate issue resolution procedure. d. Those providing full-time commitment to the project.

Last Answer : b. Those intended to receive benefits or operate outputs.

Which one of the following best describes users? a. Providers of both strategic and tactical direction to the project. b. Those intended to receive benefits or operate outputs. c. Facilitators of an appropriate issue resolution procedure. d. Those providing full-time commitment to the project.

Description : Which one of the following best describes users?  a. Providers of both strategic and tactical direction to the project.  b. Those intended to receive benefits or operate outputs.  c. ... of an appropriate issue resolution procedure.  d. Those providing full-time commitment to the project.

Last Answer : b. Those intended to receive benefits or operate outputs.

What is considered to be the most useful skill for a project manager who works in a matrix environment in order to achieve project goals? Select one: a. Leadership skill b. Influencing c. Conflict management skill d. Time management e. Planning skill

Description : What is considered to be the most useful skill for a project manager  who works in a matrix environment in order to achieve project goals? Select one: a. Leadership skill b. Influencing c. Conflict management skill d. Time management e. Planning skill

Last Answer : b. Influencing

Conflict occurrence in projects is A. Unavoidable B. Depend on type of project C. Avoidable D. Depends on culture

Description : Conflict occurrence in projects is  A. Unavoidable  B. Depend on type of project  C. Avoidable  D. Depends on culture

Last Answer : A. Unavoidable

Matching people’s skills with the needs of the project, motivating employees, and minimizing personnel conflict are all part of the staffing process.

Description : Matching people’s skills with the needs of the project, motivating employees, and  minimizing personnel conflict are all part of the staffing process.

Last Answer : Ans: True

What is the most accurate method of obtaining project information that can reduce the amount of risk? 1. Observations on the current project 2. Determining the risk by using brainstorming techniques 3. The use of historical data from previous projects that were similar in nature 4. Sensitivity analysis 5. Delphi technique.

Description : What is the most accurate method of obtaining project information that can reduce the amount  of risk? 1. Observations on the current project  2. Determining the risk by using brainstorming ... from previous projects that were similar in nature  4. Sensitivity analysis  5. Delphi technique.

Last Answer : 3. The use of historical data from previous projects that were similar in nature

According to the eight-step technique for conflict resolution, what should a group do right after speaking to all parties involved and documenting the conflict?

Description : According to the eight-step technique for conflict resolution, what should a group do right after speaking to all parties involved and documenting the conflict?

Last Answer : Try to discover the cause of the conflict. apex.

Which of the following is not a conflict resolution technique? (a) superordinate goals ; (b) appointing a devil’s advocate ; (c) avoidance ; (d) authoritative command

Description : Which of the following is not a conflict resolution technique? (a) superordinate goals ; (b) appointing a devil’s advocate ; (c) avoidance ; (d) authoritative command

Last Answer : (b) appointing a devil’s advocate ;

Which one of the following statements best defines procd. The process by which products and services required for the project are acquired.urement? a. A technique to establish the best approach for obtaining the resources for the project. b. A group of interrelated resources and activities that transform inputs into outputs. c. The description of the purpose, form and components to support delivery of a product.

Description : Which one of the following statements best defines procurement? a. A technique to establish the best approach for obtaining the resources for the project. b. A group of interrelated resources and ... product. d. The process by which products and services required for the project are acquired.

Last Answer : d. The process by which products and services required for the project are acquired.

Which of the following serves as project estimation technique? A. Empirical estimation B. Heuristic technique C. Analytical estimation D. All of the above

Description : Which of the following serves as project estimation technique? A. Empirical estimation B. Heuristic technique C. Analytical estimation D. All of the above

Last Answer : D. All of the above

Which of the following technique overcomes drawback related to LOC? A. Project Planning Sheet B. Function Point Metric C. COCOMO D. COCOMO2

Description : Which of the following technique overcomes drawback related to LOC? A. Project Planning Sheet B. Function Point Metric C. COCOMO D. COCOMO2

Last Answer : B. Function Point Metric