Jack is in charge of a project team. Due to an unexpected project
change, some issues with the project have come up. Two key team
members, Samantha and Felix, are arguing their solutions to the project
problems. They cannot convince each other, and their conflict is creating a
negative impact on the project’s progress. As a PMP, which of the following
would be the best advice for Jack to manage this conflict?
Select one:
a. Confront the problem early, and invite both Samantha and Felix to private meetings.
b. Force Felix to give up and to support Samantha.
c. Suggest that Samantha concede to Felix.
d. Let Felix and Samantha exercise their concerns through conflict resolution.
e. Delay this issue for now until it becomes a significant conflict.
change, some issues with the project have come up. Two key team
members, Samantha and Felix, are arguing their solutions to the project
problems. They cannot convince each other, and their conflict is creating a
negative impact on the project’s progress. As a PMP, which of the following
would be the best advice for Jack to manage this conflict?
Select one:
a. Confront the problem early, and invite both Samantha and Felix to private meetings.
b. Force Felix to give up and to support Samantha.
c. Suggest that Samantha concede to Felix.
d. Let Felix and Samantha exercise their concerns through conflict resolution.
e. Delay this issue for now until it becomes a significant conflict.