Description : Which of the following departmentalization can be considered necessary in an organization where the Company‟s products fall into several categories with very different production methods for each category? (a) Customer ; (b) Production ; (c) Process ; (d) Matrix
Last Answer : (c) Process ;
Description : When jobs are grouped together based on a particular type of customer, this is known as….. (a) Job structuring ; (b) Formalization ; (c) Centralization ; (d) Departmentalization
Last Answer : (d) Departmentalization
Description : Which of the following is the most common type of departmentalization? (a) Customer/Market Departmentalization ; (b) Function Departmentalization (c) Geography Departmentalization ; (c) Process Departmentalization
Last Answer : (b) Function Departmentalization
Description : Which of the following trends is gaining momentum? (a) Using less departmentalization (b) Geographical departmentalization (c) Using only one type of departmentalization (d) Using more customer departmentalization
Last Answer : (d) Using more customer departmentalization
Description : An organizational design with low departmentalization, wide spans of control, authority centralized in a single person and little formalization are characteristics of ________. (a) Simple structure ; (b) Functional structure ; (c) Divisional structure ; (d) None of given option
Last Answer : (a) Simple structure ;
Description : Which of the following structures is characterized by centralization, high formalization, extensive departmentalization, and a limited information network? (a) Technology model ; (b) Mechanistic model ; (c) Job satisfaction model ; (d) Organic model
Last Answer : (b) Mechanistic model ;
Description : The matrix structure combines which two forms of departmentalization? (a) Simple And functional ; (b) Functional and product ; (c) Virtual and team ; (d) Product and organic
Last Answer : b
Description : Which type of departmentalization achieves economies of scale by placing people with common skills and orientations into common units? (a) Geographic ; (b) Product ; (c) Process ; (d) Functional
Last Answer : (d) Functional
Description : __________ is the form of departmentalization that groups similar jobs and activities into departments. (a) A product structure ; (b) A divisional structure ; (c) A matrix structure ; (d) A functional structure
Last Answer : (d) A functional structure
Description : Waxes present in petroleum products (A) Can be separated out by distillation (B) Are not soluble in them (C) Crystallise out at low temperature (D) Decrease their viscosity
Last Answer : (C) Crystallise out at low temperature
Description : A manufacturing company has divided its departments into pattern making, fabric cutting, and fabric coloring. What type of departmentalization is this? (a) Geography Departmentalization ; (b) Process Departmentalization (c) Matrix/Project Departmentalization ; (d) Function Departmentalization
Last Answer : (b) Process Departmentalization
Description : Which of the following is characterized by wide spans of control, little formalization, a low degree of departmentalization, and authority centralized in a single person…………… (a) Bureaucracy ; (b) Simple structure ; (c) Matrix organization ; (d) Mechanistic structure
Last Answer : (b) Simple structure ;
Description : Select the most accurate statement. Value is ----------- : A. Means value for money B. Is best described as the benefits the business chooses to give to customers through it's ... Is the benefits of a product / service as perceived by the customer D. Does not offer competitive advantage
Last Answer : Is the benefits of a product / service as perceived by the customer
Description : Hydrogen content in petroleum products varies from 12 to 15% (by weight). As a result the difference between gross and net heating value of petroleum fuels varies in the range of __________ kcal/kg. (A) 600-750 (B) 250-350 (C) 1000-1500 (D) 2000-2500
Last Answer : (A) 600-750
Description : Which of the following is NOT an example of a global strategy? a) The British subsidiary of global insurance group Aviva develops a new product for the UK market. b) IKEA sells ... Walmart withdraws from Germany in order to avoid changing its global strategy of selling low-priced products.
Last Answer : The British subsidiary of global insurance group Aviva develops a new product for the UK market
Description : Define lubricant. Give the classification of lubricants with at least one example of each type.
Last Answer : Lubricant: Any substance introduced between two moving or sliding surface to reduce the frictional resistance between them is known as lubricant. Classification: i) Solid lubricants: Examples: graphite, ... acids like oleic acid, Stearic acid etc., silicones, blended oils, and mineral oils.
Description : The marketing function's main concern is with (a) producing goods or providing services ; (b) procuring materials, supplies, and equipment (c) building and maintaining a positive image ; (d) generating the demand for the organization's products or services
Last Answer : (d) generating the demand for the organization's products or services
Description : A customer getting the option of choosing the type of bread and toppings / ingredients in QSR restaurant is an example of? A. Co-opetition B. Co-operation C. Co-Creation D. All of the above
Last Answer : Co-Creation
Description : Product differentiation refers to the: A. Ability of the buyers of a product to negotiate a lower price. B. Response of incumbent firms to new entrants. C. Customer perception that a product is unique. D. Fact that as more of a product is produced the cheaper it becomes per unit
Last Answer : Customer perception that a product is unique.
Last Answer : Fact that as more of a product is produced the cheaper it becomes per unit
Description : Abnormal cost is the cost: (a) Cost normally incurred at a given level of output (b) Cost not normally incurred at a given level of output (c) Cost which is charged to customer (d) Cost which is included in the cost of the productm
Last Answer : (b) Raw material, Finished goods
Description : Which of the following is not a typical service attribute? (a) intangible product ; (b) customer interaction is high ; (c) simultaneous production and consumption ; (d) difficult to resell
Last Answer : (b) customer interaction is high ;
Description : Which is not true regarding differences between goods and services? (a) Services are generally produced and consumed simultaneously, tangible goods are not. (b) Services tend to have a more inconsistent ... tend to have higher customer interaction than services. (d) None of the above are true.
Last Answer : (c) Goods tend to have higher customer interaction than services.
Description : All of the following decisions fall within the scope of operations management except for…… (a) financial analysis ; (b) design of products and processes (c) location of facilities ; (d) all of the above fall within the scope of operations management
Last Answer : (a) financial analysis ;
Description : An operations manager is not likely to be involved in….. (a) the design of products and services to satisfy customers' wants and needs (b) the quality of products and services to satisfy customers' wants and needs (c) the identification of customers' wants and needs ; (d) forecasting sales
Last Answer : (c) the identification of customers' wants and needs ;
Description : What is meant by 'energy crisis'? (a) Shortage of hydro-electricity (b) Malnutrition leading to short supply of energy in the human body (c) Shortage of the thermal power (d) Impending danger of total exhaustion of fossil fuels like coal and petroleum
Last Answer : Ans: (b)
Description : Petroleum liquid fuels having flash point greater than 66°C is considered as safe during storage and handling. Which of the following has flash point > 66°C? (A) Naphtha (B) Petrol (C) Kerosene (D) Heavy fuel oil
Last Answer : (D) Heavy fuel oil
Description : Coal tar fuels (CTF) as compared to petroleum based fuel oils have higher (A) Calorific value (B) Higher C/H ratio (C) Sulphur content (D) Difference in gross & net calorific value
Last Answer : (B) Higher C/H ratio
Description : Which of the following gaseous fuels has the highest net calorific value (kcal/Nm3 )? (A) Producer gas (B) Carburetted water gas (C) Natural gas (D) Liquefied petroleum gas
Last Answer : (D) Liquefied petroleum gas
Description : All the commercial liquid fuels are derived from natural petroleum (or crude oil). A.True B. False
Last Answer : Answer: A
Description : State four environmental benefits of biodiesel in comparison to petroleum based fuels.
Last Answer : Environmental benefits of biodiesel in comparison to petroleum based fuels i) It is a renewable substitute fuel for petroleum diesel. ii) It has lower exhaust emissions iii) It is biodegradable ... It is an environmentally friendly fuel that can be used in any diesel engine without modification.
Description : Which of the following is one of the six key elements a manager needs to consider when designing an organization‟s structure? (a) Job design ; (b) Work specialization ; (c) Feminine organization ; (d) Eliminating chain of command
Last Answer : (b) Work specialization ;
Description : Explain any four important properties of petroleum fuel.
Last Answer : Properties of petroleum fuel The flash point of a volatile fuel is the lowest temperature at which it can vaporize to form an ignitable mixture in air. The flash point is an important concept in ... of combustion contain the water vapor and that the heat in the water vapor is not recovered.
Description : A strategic gap is an un-exploited competitive opportunity. The following is an example of a Strategic Gap. A. Opportunities in substitute industries B. Opportunities for complementary products and services C. Opportunities over time D. All of these options are valid
Last Answer : All of these options are valid
Description : In this growth strategy, the company would seek new products that have marketing or technological synergies with existing product lines appealing to a new group of customers. A. Concentric diversification B. Horizontal diversification C. Conglomerate diversification D. None of these options
Last Answer : Concentric diversification
Description : Product development strategy for achieving intensive growth focuses on…. A. Current products and new markets B. Current products and current markets C. New products and current markets D. New products and new markets
Last Answer : New products and current markets
Description : For intensive growth, the company first considers whether it could gain more market share with its current products in their current market, using the following…. A. Market-penetration strategy B. Market development strategy C. Product-development strategy D. Diversification strategy
Last Answer : Market-penetration strategy
Description : The BCG Matrix essentially supports: A. Product specialisation B. A balanced portfolio of products. C. process specialisation D. A concentration on question marks
Last Answer : A balanced portfolio of products.
Description : The BCG Matrix essentially supports: A. Product specialization B. A balanced portfolio of products. C. process specialization D. A concentration on question marks
Description : __________ is adding new, unrelated products or services for present customers. a. Concentric diversification b. Horizontal diversification c. Conglomerate diversification d. Product development
Last Answer : Horizontal diversification
Description : In case of joint products, the main objective of accounting of the cost is to apportion the joint costs incurred up to the split off point. For cost apportionment one company has chosen Physical Quantity Method. Three joint ... 20,000 (b) Rs. 60,000 (c) Rs. 1,80,000 (d) None of the these
Last Answer : (c) Rs. 1,80,000
Description : In process costing, a joint product is (a) a product which is later divided into many parts (b) a product which is produced simultaneously with other products and is of similar value to ... simultaneously with other products but which is of a greater value than any of the other products.
Last Answer : (b) a product which is produced simultaneously with other products and is of similar value to at least one of the other products.
Description : A firm that wants to put more senior management personnel into the field to get closer to customers and to enable the company to respond more quickly and efficiently to competitors would probably organise its ... on the basis of A)functions. B)regions. C)customer types. D)markets. E)products.
Last Answer : B)regions.
Description : A marketing unit can be organised according to functions, products, regions, and A)sales. B)target markets. C)competitive units. D)types of customer.
Last Answer : D)types of customer.
Description : What are the types of lubricants ?
Last Answer : Lubricants can be classified as follows. Namely- (a) Mineral oil. (B) Animal and plant oils (c) Synthetic oils (d) Other liquids (e) Grease (f) Solid lubricants.
Description : How many types of lubricants according to the source ?
Last Answer : : According to the source, there are 2 types of lubricants. For example: animals and plants.
Description : Explain how lubricants help in reducing friction?
Last Answer : Explain how lubricants help in reducing friction?