Description : The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom is termed……… (a) Unity of command ; (b) Authority ; (c) Power and authority structure (d) Chain of command
Last Answer : (d) Chain of command
Description : Shauna has recently been appointed as a project manager for Project SkyNorth, which is regarded as an important project in her organization. During the project planning meeting, ... b. Matrix organization c. Functional organization d. Projectized organization e. Hierarchical organization
Last Answer : d. Projectized organization
Description : Which one of the following is not the characteristic of Weber‟s ideal bureaucracy? (a) Specialization of labor ; (b) Formalization of rules ; (c) Division of labour (d) Formalization of links authority into a hierarchical structure
Last Answer : (c) Division of labour
Description : An organization that seeks to eliminate the chain of command, have limitless spans of control, and replace departments with empowered teams is called a/an……….. (a) Cooperative organization ; (b) Virtual organization ; (c) Boundaryless organization (d) Modular organization
Last Answer : (c) Boundaryless organization
Description : Which of the following is a strength of the divisional structure? (a) It focuses on results ; (b) It gains advantages due to work specialization (c) Employees have more than one boss ; (d) It is based solely on teams
Last Answer : (a) It focuses on results ;
Description : What kind of organizational structure combines a vertical chain of command with horizontal reporting requirements? (a) Line authority ; (b) Matrix ; (c) Functional ; (d) Line-and-staff
Last Answer : (b) Matrix ;
Description : An operations manager is not likely to be involved in….. (a) the design of products and services to satisfy customers' wants and needs (b) the quality of products and services to satisfy customers' wants and needs (c) the identification of customers' wants and needs ; (d) forecasting sales
Last Answer : (c) the identification of customers' wants and needs ;
Description : All of the following are stated advantages of a divisional structure except a. it allows local control of local situations. b. it leads to a competitive climate within a firm. c. accountability is clear. d. it promotes specialization of labor
Last Answer : it promotes specialization of labor
Description : Authority, discipline, unity of command, and unity of direction are: (a) Taylor's four principles of management. ; (b) Principles of the human relations movement. (c) Elements of Weber's ideal bureaucratic structure. (d) Four of Fayol's fourteen principles of management.
Last Answer : A
Description : 2. In developing your next email campaign, you have to make a case to develop a responsive email. What is the key factor of responsive design to persuade your team? A. People open ... devices. So, the email needs to render properly regardless. D. Responsive design means mobile-first thinking
Last Answer : C. People open emails multiple times on a variety of devices. So, the email needs to render properly regardles
Description : High job specialization causes _____ conflict. (a) communicative ; (b) structural ; (c) personal-variable ; (d) antecedent
Last Answer : (b) structural ;
Description : The responsibilities of the operations manager include (a) planning, organizing, staffing, procuring, and reviewing (b) forecasting, designing, planning, organizing, and controlling (c) planning, organizing, staffing, leading, and controlling ; (d) designing and operating
Last Answer : (c) planning, organizing, staffing, leading, and controlling ;
Description : Which type of organization outsources major business functions? (a) Modular ; (b) Innovation ; (c) Virtual ; (d) Feminine
Last Answer : (a) Modular ;
Description : Which structure breaks down departmental barriers and decentralizes decision-making to the level of the work team? (a) Boudaryless ; (b) Feminine ; (c) Team ; (d) Virtual
Last Answer : ; (c) Team ;
Description : Conceptual skills relate to a manager‟s ability to (a) Take a strategic view of how parts of the organization function (b) Solve detailed problems in groups (c) Correctly evaluate organizational problems (d) Understand and interact effectively with others in the organization
Last Answer : (a) Take a strategic view of how parts of the organization function
Description : Organizational structure is made up of key elements. Which of the following is not one of these elements? (a) Span of control ; (b) Centralization ; (c) Decentralization ; (d) Co-ordination
Last Answer : ; (d) Co-ordination
Description : Which of the following is the employer-employee authority relationship that follows the chain of command? (a) Staff authority ; (b) Referent power ; (c) Line authority ; (d) Functional authority
Last Answer : (c) Line authority ;
Description : Which of the following statements would a Theory X manager consider to be true? (a) The average person can learn to accept and even seek responsibility (b) Employees will shirk responsibility (c) ... if they are committed to the objectives (d) Employees view work as being as natural as play
Last Answer : C) Employees will exercise self-direction if they are committed to the objective
Description : When determining the most appropriate form of leadership, which of the following should be considered? (a) The manager (b) The group (c) The work environment (d) All the above [hint: Clearly there is ... , the group and the work environment. It is not enough to simply consider one of these aspects.]
Last Answer : All the above
Description : The BCG Matrix essentially supports: A. Product specialization B. A balanced portfolio of products. C. process specialization D. A concentration on question marks
Last Answer : A balanced portfolio of products.
Description : The innovation strategy is characterized by……………… (a) A mixture of loose with tight properties ; (b) Looser controls for new undertakings (c) Low specialization and low formalization ; (d) Tight controls over current activity
Last Answer : (c) Low specialization and low formalization ;
Description : What is span of control? (a) empowering lower-level employees (b) concentrating decision-making on one specific point in the organization (c) centralization (d) number of subordinates a manager can effectively direct
Last Answer : (d) number of subordinates a manager can effectively direct
Description : The field of economics that is now called Macroeconomics grew out of the era of the Great Depression, which saw the economy experience a prolonged downturn and persistent high unemployment. ... the labor market, thereby eliminating unemployment (d) the government should intervene in the economy
Last Answer : (d) the government should intervene in the economy
Description : Which of the following statements about leadership is false? (a) Leadership does not necessarily take place within a hierarchical structure of an organisation. (b) Not every leader is a manager. (c) ... operate as leaders their role is always clearly established and define(d) (d) All the above.
Last Answer : (c) When people operate as leaders their role is always clearly established and define(d)
Description : ______ is discretionary behaviour that is not part of an employee‟s formal job requirement, but that promotes the effective functioning of the organization. (a) Productivity ; (b) Motivation ; (c) Organizational citizenship ; (d) Organizational behavior
Last Answer : (c) Organizational citizenship ;
Description : If unprepared, what strategic pressures are recognized as key factors that can weaken the Organization ? A. Competitive and Environmental pressure B. Control at the expense of flexibility C. Lack of Planners D. Competitive & Environmental pressures and excessive control
Last Answer : Competitive & Environmental pressures and excessive control
Description : Which of the following is an abnormal cause of Idle time: (a) Time taken by workers to travel the distance between the main gate of factory and place of their work (b) Time lost between the ... and starting of next job (c) Time spent to meet their personal needs like taking lunch, tea etc.
Last Answer : (d) Machine break downs
Description : The recently emerged type of managerial job is ______________ (a) Top Manager ; (b) Middle Manager ; (c) First Line Manager ; (d) Team Leader
Last Answer : (d) Team Leader
Description : A significant weakness of the multi-domestic arrangement is: a) dual reporting system. b) duplication of activities. c) cumbersome structure. d) does not respond to local needs
Last Answer : duplication of activities
Description : Typically, in a global product structure: a) adaptation to local needs is high. b) marketing is the most important function. c) marketing is subservient to operations. d) operation is subservient to marketing
Last Answer : marketing is subservient to operations.
Description : What are the advantages of the functional structure? a) It enhances communication between top and low level managers. b) It makes communication easy among people from different functions. c) It ... easy among people from the same specialists. d) It enhances team spirit throughout the organization.
Last Answer : It makes communication easy among people from the same specialists
Description : The fundamental purpose of an Organization’s Mission statement is to : A. Create a good human relations climate in the Organization B. Define the Organization’s purpose in Society C. Define the operational structure of the Organization D. Generate good public relations for the Organization
Last Answer : Define the Organization’s purpose in Society
Description : Who proposed “ bureaucratic structure” is suitable for all organization (a) Elton Mayo ; (b) Henry Fayol ; (c) F.W. Taylor ; (d) Max Weber
Last Answer : (d) Max Weber
Description : ___________shows the management structure of an organization. (a) Hierarchy ; (b) Decision Tree ; (c) Incremental Model ; (d) Satisfying model
Last Answer : (a) Hierarchy ;
Description : The SWOT approach assesses an organization's (a) Speed, Wants, Order, Timing ; (b) Structure, Workforce, Organization, Types (b) Strengths, Weaknesses, Opportunities, Threats. ; (d) Signs, Worries, Objectives, Techniques
Last Answer : (b) Strengths, Weaknesses, Opportunities, Threats. ;
Description : Which of the following is characterized by wide spans of control, little formalization, a low degree of departmentalization, and authority centralized in a single person…………… (a) Bureaucracy ; (b) Simple structure ; (c) Matrix organization ; (d) Mechanistic structure
Last Answer : (b) Simple structure ;
Description : If there is low formalization, a comprehensive information network and high participation in decisionmaking, one would expect……………. (a) A mechanistic structure ; (b) A typical government organization ; (c) A stable structure (d) An organic structure
Last Answer : (d) An organic structure
Description : Which of the following is not a key activity of an operations manager? a. Understanding Understanding the needs of customer customer b. Continually learning Continually learning c. Managing cash ... d. Exploiting Exploiting technology to technology to produce goods produce goods and ser and services
Last Answer : c. Managing cash flows
Description : Who is the person who holds a key position in the newspaper organization; he is responsible for the activities of income generation role of the newspaper? a) Editor b) Publisher c) Advertising Manager d) Circulation Manager
Last Answer : c) Advertising Manager
Description : Which of the following would not be an operations function in a fast-food restaurant? (a) making hamburgers and fries ; (b) advertising and promotion (c) maintaining equipment ; (d) designing the layout of the facility
Last Answer : Is not a step in new product Development process?
Description : An organizational design with low departmentalization, wide spans of control, authority centralized in a single person and little formalization are characteristics of ________. (a) Simple structure ; (b) Functional structure ; (c) Divisional structure ; (d) None of given option
Last Answer : (a) Simple structure ;
Description : In a highly formalized organization, job behaviours are relatively (a) Non programmed ; (b) Non-existent ; (c) Programmed ; (d) Discretionary
Last Answer : ; (c) Programmed ;
Description : The degree to which jobs within an organization are standardized is referred to as…….. (a) job variation ; (b) routineness ; (c) formalization ; (d) centralization
Last Answer : (c) formalization ;
Description : The General Manager‟s meeting was most likely a result of the following management function: (a) Organizing ; (b) Planning ; (c) Decision-Making ; (d) Controlling
Last Answer : ; (c) Decision-Making ;
Description : Tannenbaum and Schmidt‟s continuum of possible leadership behaviour identifies four main styles of leadership by the manager. What are they? (a) Commands, helps, joins and leads ; (b) Tells, sells, consults and joins (c) Tells, helps, joins and leads ; (d) Commands, sells, consults and resists
Last Answer : (b) Tells, sells, consults and joins
Description : )Which of the following is NOT one of the primary needs for good project scheduling? 1. Cutting costs and reducing time 2. Decreasing the time required for decision making 3. Eliminating idle time 4. Developing better trouble shooting procedures.
Last Answer : 4. Developing better trouble shooting procedures.
Description : One of the major disadvantages of the Matrix form of organization structure is that– (A) it does not pinpoint product profit responsibility (B) it is not oriented towards results (C) there is possibility of disunity of command (D) it generates rivalry between line and staff members
Last Answer : Answer: there is possibility of disunity of command
Description : ………………. is responsible for all aspects of data processing, operation research, organization and method, system analysis and design investments. A) Management Services Director B) Data Processing Manager C) Computer Manager D) Both B and C
Last Answer : A) Management Services Director
Description : What is an organization structure in which each employee reports to both a functional (or division) manager and to a project (or group) manager, known as ? (A) Strategic business unit (B) Departmentation by customer (C) Matrix structure (D) Departmentation by territory
Last Answer : Answer: Matrix structure
Description : Sharon Moro, office manager at Willow Manufacturing stated, We d had manufacturing work cells in place for at least two years, but change didn t really happen until we added teamwork. To ... Individual employee success was recognized and celebrated. (d) Employees believed in what they were doing.
Last Answer : (c) Individual employee success was recognized and celebrated.