Description : The philosophy of management known as total quality management developed primarily out of the work of: (a) Henri Fayol ; (b) Frederick Taylor ; (c) Robert McNamara ; (d) W. Edwards Deming
Last Answer : (d) W. Edwards Deming
Description : Who among the following is known as “The father of scientific management”? a) Frederich W. Taylor b) Henry Fayol c) Robert Owen d) None of the above
Last Answer : c) Robert Owen
Description : Scientific Management approach is developed by (a) Elton Mayo ; (b) Henry Fayol ; (c) F.W. Taylor ; (d) (A) Maslow
Last Answer : (c) F.W. Taylor ;
Description : This/These Management Guru/s, is known for ‘14 Principles of Management’ A. Frederick Taylor B. Henry Gantt C. Frank and Lillian Gilbreth D. Henri Fayol
Last Answer : Henri Fayol
Description : This/These Management Guru/s, studied job motions in standardization and method study, observing bricklayers. A. Frederick Taylor B. Henry Gantt C. Frank and Lillian Gilbreth D. Henri Fayol
Last Answer : Frank and Lillian Gilbreth
Description : This/These Management Guru/s, increased worker efficiency by redesigning shovels used by steel-workers A. Frederick Taylor B. Henry Gantt C. Frank and Lillian Gilbreth D. Henri Fayol
Last Answer : Frederick Taylor
Description : This/These Management Guru/s, formulated a bar chart that measures planned and completed work along each stage of project A. Frederick Taylor B. Henry Gantt C. Frank and Lillian Gilbreth D. Henri Fayol
Last Answer : Henry Gant
Description : Management Guru/s, is known for ‘14 Principles of Management’ A. Frederick Taylor B. Henry Gantt C. Frank and Lillian Gilbreth D. Henri Fayol
Last Answer : Henry Gantt
Description : Who among the following is associated with contributions to quality control in operations management? (a) Charles Babbage ; (b) Frank Gilbreth ; (c) W. Edwards Deming ; (d) Henri Fayol
Last Answer : (c) W. Edwards Deming ;
Description : Whose concept states that interpersonal and human relations may lead to productivity (a) Elton Mayo ; (b) Henry Fayol ; (c) F.W. Taylor ; (d) Max Weber
Last Answer : (a) Elton Mayo ;
Description : According to the textbook, the most valuable framework to help managers better understand differences between national cultures was developed by ______________. A. Milton FriedmanB. Michael Porter C. Geert Hofstede D. Abraham Maslow
Last Answer : Geert Hofstede
Description : According to Abraham Maslow, the most elevated type of need is _____. (a) Self-actualization ; (b) Physiological ; (c) Esteem ; (d) Safety
Last Answer : (a) Self-actualization ;
Description : Which management theorist is responsible for the motivation-hygiene theory? (a) Abraham Maslow ; (b) Dale Hawthorne ; (c) Peter Drucker ; (d) Frederick Herzberg
Last Answer : (d) Frederick Herzberg
Description : _____ conflict focuses on interpersonal relationships. (a) Task ; (b) Job ; (c) Relationship ; (d) Process
Last Answer : (c) Relationship ;
Description : The managers of a multinational company are located in France, India, Brazil, and the United States. Which decision-making technique seems most reasonable for this organization? (a) A postal service interaction ; (b) A brainstorming session ; (c) A nominal discussion (d) An electronic meeting
Last Answer : (d) An electronic meeting
Description : Many sophisticated techniques or tolls are useful in decision-making. Which of the following is a tool that helps managers figure out how much to produce and points out the relationship between revenues, ... Marginal analysis ; (b) Breakeven analysis ; (c) Ratio analysis ; (d) Financial analysis
Last Answer : (b) Breakeven analysis ;
Description : According to Robert Katz, when managers have the mental ability to analyze and diagnose complex situations, they possess _____________ skills. (a) Technical ; (b) Leadership ; (c) Problem-solving ; (d) Conceptual
Last Answer : ; (d) Conceptual
Description : Motivation - Hygiene Theory was propounded by– (A) Abraham H. Maslow (B) Fredrick Herzberg (C) Peter F. Druker (D) Argyris Chris
Last Answer : Answer: Fredrick Herzberg
Description : In Need Hierarchy Theory of Abraham H. Maslow, Self Actualisation needs are at level– (A) Lower level needs (B) Middle level needs (C) Higher level needs (D) Highest level needs
Last Answer : Answer: Lower level needs
Description : Which of the following could be defined as a multinational company? A. A firm that owns shares in a foreign company but does not participate in the company's decision making. B. A UK based internet ... origin. D. A finance company transferring its HQ and all its activities from the UK to the US.
Last Answer : A firm owning a chain of supermarket outlets outside its country of origin.
Description : Which of the following best expresses the difference between programmed and non-programmed decisions? (a) Occur under certainty or risk; occur under uncertainty or ambiguity (b) Made by managers ... rules cannot be developed (d) Have computer routines developed for them; are not computerized
Last Answer : (c) Handled with decision rules; decision rules cannot be developed
Description : Who propounded X and Y theory of motivation (a) Maslow ; (b) F. Herzberg ; (c) Alderfer ; (d) Mc Gregor
Last Answer : ; (d) Mc Gregor
Description : Dual structure approach of motivation is developed by (a) Maslow ; (b) F. Herzberg ; (c) Alderfer ; (d) Mc Gregor
Last Answer : (b) F. Herzberg ;
Description : ERG theory of motivation was proposed by (a) Maslow ; (b) F. Herzberg ;(c) Alderfer ; (d) Mc Gregor
Last Answer : ;(c) Alderfer ;
Description : In Maslow‟s Need hierarchy which needs are shown between Esteem needs and Safety needs (a) Social needs ; (b) Esteem needs ; (c) Security needs ; (d) Basic need
Last Answer : (a) Social needs ;
Description : Maslow‟s “basic needs” are also known as (a) Social needs ; (b) Esteem needs ; (c) Safety needs ; (d) Physiological needs
Last Answer : (d) Physiological needs
Description : Who proposed that achievement, affiliation and power are three important needs that help explain motivation in workplace situations? (a) McClelland ; (b) Maslow ; (c) Alderfer ; (d) Herzberg
Last Answer : (a) McClelland ;
Description : Concept of MBO was introduced by: (a) Peter. F.Drucker ; (b) Mary Parker ; (c) Henry Fayol ; (d) Philip Kotler
Last Answer : (a) Peter. F.Drucker ;
Description : Who proposed “ bureaucratic structure” is suitable for all organization (a) Elton Mayo ; (b) Henry Fayol ; (c) F.W. Taylor ; (d) Max Weber
Last Answer : (d) Max Weber
Description : Strategy making process involves ------------- : A. Senior Managers and Board Members B. Managers at all levels C. Senior and Middle Managers D. Middle and Junior Management
Last Answer : Managers at all levels
Description : Which of the following is not among the reasons for complexity of decisions? (a) Individuals have different risk propensities. (b) There are many criteria for making choices. (c) Decisions have immediate, short-term impact. ; (d) Managers often share decisions.
Last Answer : (c) Decisions have immediate, short-term impact. ;
Description : MIS is designed to provide information needed for effective decision making by? A) Consumers B) Workers C) Foremen D) Managers
Last Answer : Answer : D
Description : Which of the following is most likely to be a belief held by a successful manager? (a) Technical knowledge is all that is needed for success. (b) It is not essential to have sound ... skills are necessary, but insufficient alone for success. (d) Effectiveness is not impacted by human behavior.
Last Answer : (c) Technical skills are necessary, but insufficient alone for success.
Description : ------------------- roles involve people and other duties that are ceremonial and symbolic in nature. (a) Informational. ; (b) Interpersonal. ; (c) Decisional. ; (d) All of the given options.
Last Answer : (b) Interpersonal. ;
Description : Yalom's curative factors within a group often affect the interactions of members and the group as a whole in complex ways. As members begin experiencing and expressing feelings, Yalom would assert that __________ ... (a) Catharsis ; (b) Altruism ; (c) Interpersonal learning ; (d) Existential factor
Last Answer : (a) Catharsis ;
Description : Company policy, administration, supervision, interpersonal relations, working conditions, and salary are characterized as: (a) Growth factors ; (b) Achievement factors ; (c) Hygiene factors ; (d) Motivating factors
Last Answer : (c) Hygiene factors ;
Description : 2. Non-Negativity condition is an important component of L P model because a. Variables value should remain under the control of the decision-maker b. Value of variables make sense & correspond to real-world problems c. Variables are interrelated in terms of limited resources d. None of the above
Last Answer : b. Value of variables make sense & correspond to real-world problems
Description : The decision making model which emphasises that organisations contain diverse interest groups who will bargain about goals and alternative actions, often with incomplete information is known as the ... model ; (c) Administrative or incremental model ; (d) Computational and rational model
Last Answer : (b) Political model ;
Description : Which of the factors listed below is not a reason for decision making in organizations being a complex process? (a) People have to make decisions in a historical context (b) Several ... range of possible outcomes (d) Factors in the current context of the organization affect the decision
Last Answer : (c) Modern information systems enable people to evaluate a range of possible outcomes
Description : The four main categories of factors that influence organisational buying decisions are organisational, interpersonal, environmental, and: A)technological B)economic C)power relationships D)individual
Last Answer : D)individual
Description : Which set of learner characteristics may be considered helpful in designing effective teaching-learning systems? Select the correct alternative from the codes given below: (i) Prior experience of learners in respect of the subject. (ii) ... iii), (iv) and (v) (D) (iii), (iv), (v) and (vi)
Last Answer : Answer: B
Description : Which one of the following statements best defines procurement? a. A technique to establish the best approach for obtaining the resources for the project. b. A group of interrelated resources and ... product. d. The process by which products and services required for the project are acquired.
Last Answer : d. The process by which products and services required for the project are acquired.
Description : Which of the following is typically NOT seen as being associated with strategic decision ? A. The Organization's long term direction B. The detailed planning of a Department's work over the ... and expectations of powerful players in the Organization D. The scope of the Organization's activities
Last Answer : The detailed planning of a Department’s work over the next month
Description : Ramesh is a student of standard X. He organized many activities in his school to convey the students about the various advantages and disadvantages of using renewable and non-renewable sources of energy. Many ... of energy. (in) Which two values are reflected in Ramesh's thought and action? -Science
Last Answer : (i) Activities that Ramesh have had assigned for the students are: (a) Hands on projects related to renewable and non-renewable sources of energy. (b) Photograph exhibitions on the topic ... of renewable source of energy. Ramesh’s action: Concern for community advantage and good management.
Description : A buyer for Debenhams Department Store orders handbags from a certain supplier because the supplier allows the buyer to maintain the store's policy of thirty-day advance purchase notice. This ... decision process. A)environmental B)organisational C)interpersonal D)individual E)demographic
Last Answer : B)organisational
Description : Hawthorne studies A. Recognizes that the appropriate management actions depend on the situation B. Studied the relationship of lighting levels to worker productivity. C. Involves the use of quantitative techniques to improve management decision making. D. None of these options is correct
Last Answer : Studied the relationship of lighting levels to worker productivity.