Hello, I have had one such inconvenience that I can't handle. So I ask more experienced players for help. The nurse bought The Sims 4 and asked me to install it for her. So I registered on her computer at Origin and entered my e-mail and password. The game ran normally. The next day we found out at login that I forgot my password. So we gave a "forgotten password" and the password was reset with a new one. It didn't come. So either I entered the wrong mail or there's something else. Anyway, I don't know what to do with it. Do you have any advice? Thank you