I used to work at a car wash, though I was making $0.25 better than minimum wage, and everyone got a healthy (~$30) stack of tips at day’s end. The customer would pull up to the attendant, get out, place the order, then go inside to pay his bill and wait. Well, one fine day I looked over and saw the customer making for the door without having placed her order. I gave chase, but was recalled; she was the passenger, and the driver had stayed with the car. In the day-to-day confusion that was the car wash, I hadn’t noticed. Then the driver, whose wife the woman was, started accusing me of being a horrible person – you see, he and she were blacker than I am, and he thought that I thought that she was going to do something criminal. The customer is not always right, but you try telling him that. Anger grants him the certain knowledge of what’s in your head, even if you aren’t so sure yourself. The manager came over and tried to work things out, but ultimately it took the woman coming back and telling her husband to relax and get over himself for the situation to conclude. This being my very first major mistake in a work environment,I was upset for the rest of the day.