answer:Do you have an Apple Store anywhere within reasonable distance? The reason I’m suggesting seeking their guidance is because they are the company best known for creating user friendly interfaces (since you’re dealing with an older and much less tech-savvy sales staff). Call ahead and make an appointment with a manager or someone from the Genius Bar and explain the situation just as you have here. I would be flat out amazed if they didn’t already have more than one App in the AppStore designed for exactly what your business needs. And now that they recently added the iPad minis, they’re more convenient yet. If you hope to bring all those dinosaurs out of the Paleolithic age, you really need to make it as painless as possible or they’ll just give up. Apple is the company which puts the most planning into specifically creating idiot-proof systems which even a child can learn. There may be others here who may have more actual experience with business integration of tablets and I’ve sent an email to one and I hope he’ll have more specific info.