My boss is awesome. My coworkers are great. Work is distributed fairly (random, but fair). Working from home means there’s a great amount of independence, but we can always lean on each other with a problem and everyone’s there to help everyone. The commute is amazing – I’m five steps away from my bed. There’s not a lot of downtime – a call can come through any time. We have scheduled breaks that we have to take when scheduled. I wish my two “meal breaks” were one long lunch so I actually had time to leave my house. Outside of scheduled breaks we have 20 minutes per week of “personal time” which could be running to the bathroom or answering the door for a delivery or stopping the dog from barking. There’s no holdover work from one day to the next, no long projects. For that reason I’m often left feeling that my job is ultimately meaningless. Anyone can answer the phone and be yelled at. Anyone can process a refund or a replacement order. I wish there was more stuff to sink my teeth into, but it’s just not the nature of the work. I do think the pay should be higher considering the amount of infrastructure I contribute to the job itself – I have to pay for higher-quality internet access that I could do without if I didn’t have this job; I have to maintain my computer at certain standards, etc. Any outage of service outside my control (if the ISP decides to cut a cord to do work down the road or something) I have to take that time as unpaid time off. Ultimately this is not something I’m hoping to do for the long-term, but with any luck it’ll get me and my family to a point where we can do what we actually want to do.