Working in the human resources department, a manager is responsible for paying out the salaries of all employees, handling promotions of employees, and handling legal complaints from employees. A human resources manager is essentially a jack of all trades. He or she does not need to have specific educational programs completed, however, a certificate will help one to get an edge over other applicants for a human resources position. To succeed in this career, a person should have strong interpersonal communication skills. One should also have a strong ability to delegate work to lower level employees. A lot of what a human resources manager does is resolving conflicts, so a manager should also be skilled in resolving conflicts that may arise amongst employees in the office.