What are some contact center software packages, and where can I get reviews?

What are some contact center software packages, and where can I get reviews?
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1 Answer

Answer :

Considering that you operate a computer repair business, it would most likely be best to go with a contact center software package that is associated with business's like avaya, verint, capterra, virtualhold and so forth. As for the reviews, you can get several from the sites that are accompanied by the software that you choose. Since you already have one in mind, I would advise you to go with that one because your instincts are usually right on.
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