An employee's experience in a situation or position outside his or her current organization is a referent comparison called: (a) Other-inside ; (b) Self-outside ; (c) Self-inside ; (d) Other-outside

An employee's experience in a situation or position outside his or her current organization is a referent comparison called: (a) Other-inside ; (b) Self-outside ; (c) Self-inside ; (d) Other-outside
by

1 Answer

Answer :

 (b) Self-outside ;
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Which source of power is based on an individual's knowledge, special skills, abilities, or previous experience? (a) Referent power ; (b) Expert power ; (c) Referent power ; (d) Legitimate power

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Last Answer : (b) Expert power ; 

A threatened strike action by a labour union to force the management to accept their demands is an example of which of the following power? (a) Referent power ; (b) legitimate power ; (c) Reward power ; (d) Coercive power

Description : A threatened strike action by a labour union to force the management to accept their demands is an example of which of the following power? (a) Referent power ; (b) legitimate power ; (c) Reward power ; (d) Coercive power

Last Answer : (d) Coercive power

Which source of power is based on a manager's ability to punish a subordinate? (a) Coercive power ; (b) Referent power ; (c) Rewarded power ; (d) Legitimate power

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Last Answer : (a) Coercive power ; 

Which of the following sources of power are among those identified by French and Raven? (a) Reward power ; (b) Referent power ; (c) Expert power ; (d) All the above

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Power based upon identification with a person who has desirable resources or personal traits is known as (a) Coercive power ; (b) Legitimate power ; (c) Expert power ; (d) Referent power

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Last Answer :  (d) Referent power

Which of the following is the employer-employee authority relationship that follows the chain of command? (a) Staff authority ; (b) Referent power ; (c) Line authority ; (d) Functional authority

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A motivational approach in which an organization‟s financial statements are opened to and shared with all of the employees is called ___________ (a) Open Book Management ; (b) Pay for Performance Program ; (c) Reinforcement Theory (d) Feedback

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Last Answer : (a) Open Book Management ; 

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Last Answer : Control over the means and methods on which the whole conduct of an organization depends.

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Douglas McGregor's view that suggests that employees will exercise self-direction and self-control when they are committed to the objectives of the work is called: (a) Theory X ; (b) Theory Z ; (c) Theory Y ; (d) Theory A

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In -------------- theory management assumes that employees may be ambitious, self-motivated, and anxious to accept greater responsibility, and exercise self-control, self-direction, autonomy and empowerment. (a) Theory Y manager ; (b) Theory X manager ; (c) Theory Z manager ; (d) All of the above

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Which of the following statements would a Theory X manager consider to be true? (a) The average person can learn to accept and even seek responsibility (b) Employees will shirk responsibility (c) Employees will exercise self-direction if they are committed to the objectives (d) Employees view work as being as natural as play

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A group of employees with expertise in a variety of specialty areas who are brought together to work on a project or specific activity is a: (a) Cross functional team ; (b) Self-managed team ; (c) Virtual team ; (d) Problem-solving team

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)To be successful in a functional organization, the PM must rely on: 1. Referent power 2. Formal authority 3. Informal power structure 4. Broad span of control 5. Both a and c

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A ___________ refers to the authority and responsibility for achieving the major goals of the Organization. (a) Line position ; (b) Staff position ; (c) Line authority ; (d) None of the given options

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Leaders who inspire followers to transcend their own self-interests for the good of the organization, and are capable of having a profound and extraordinary effect on followers are _____ leaders. (a) Transactional ; (b) Transformational ; (c) Democratic ; (d) Autocratic

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----------- maintains self developed network of outside contacts and informers who provide favors and information. (a) Entrepreneur ; (b) Monitor ; (c) Liaison ; (d) Figurehead

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The field of economics that is now called Macroeconomics grew out of the era of the Great Depression, which saw the economy experience a prolonged downturn and persistent high unemployment. Classical economics could not explain these problems because its models assumed all of the following EXCEPT (a) prices are flexible ; (b) recessions were self correcting (c) wages would adjust in the labor market, thereby eliminating unemployment (d) the government should intervene in the economy

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Data compiled inside or outside the organization for some purpose other than the current research investigation are termed __________ data : 1. organizational 2. primary 3. secondary 4. exploratory 5. descriptive

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The major benefit of having employees participate in goal setting is: (a) That it provides the company with greater financial stability. (b) That it appears to induce employees to accomplish more difficult goals and tasks. (c) That it takes less time and resources to implement this type of system. (d) That it provides more time for management to pursue other activities.

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Which of the factors listed below is not a reason for decision making in organizations being a complex process? (a) People have to make decisions in a historical context (b) Several stakeholders will have an interest in the decision (c) Modern information systems enable people to evaluate a range of possible outcomes (d) Factors in the current context of the organization affect the decision

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…………is the dynamic organization within the individual that determine his unique adjustment to the environment (a) Perception ; (b) Attitude ; (c) Behavior ; (d) Personality

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The following is NOT a benefit of Strategic ManagementA. Resistance to change is reducedB. Reduces gaps/overlaps in activities among employees C. All of these options are correctD. Formulates a clear defect reduction plan in the quality department

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The Strategic Management process should be addressed only by top-level Executives. Mid-level and Low-level Employees are best equipped to implement Co’s Strategies

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Stockholders, Employees and the community-at-large are among a Firm’s Stakeholders

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The following is NOT a benefit of Strategic Management A. Resistance to change is reduced B. Reduces gaps/overlaps in activities among employees C. All of these options are correct D. Formulates a clear defect reduction plan in the quality department

Description : The following is NOT a benefit of Strategic Management A. Resistance to change is reduced B. Reduces gaps/overlaps in activities among employees C. All of these options are correct D. Formulates a clear defect reduction plan in the quality department

Last Answer : Formulates a clear defect reduction plan in the quality department

Which of the following would explain an adverse variable production overhead efficiency variance? 1. Employees were of a lower skill level than specified in the standard 2. Unexpected idle time resulted from a series of machine breakdown 3. Poor Quality material was difficult to process (a) (1), (2) and (3) (b) (1) and (2) (c) (2) and (3) (d) (1) and (3)

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What is at the heart of any ERP system? A. Information B. Employees C. Customers D. Database

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Sharon Moro, office manager at Willow Manufacturing stated, “We‟d had manufacturing work cells in place for at least two years, but change didn‟t really happen until we added teamwork.” To effectively integrate teamwork into their corporate strategy, all of the following actions were undertaken by Willow except: (a) Old ways were readily discarded. (b) Everyone’s input was sought and valued (c) Individual employee success was recognized and celebrated. (d) Employees believed in what they were doing.

Description : Sharon Moro, office manager at Willow Manufacturing stated, We d had manufacturing work cells in place for at least two years, but change didn t really happen until we added teamwork. To ... Individual employee success was recognized and celebrated. (d) Employees believed in what they were doing. 

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According to ----------employees love work as play or rest (a) X theory ; (b) Y theory ; (c) Z theory ; (d) None of these

Description : According to ----------employees love work as play or rest (a) X theory ; (b) Y theory ; (c) Z theory ; (d) None of these

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--------------- theory believes that employees dislike work (a) X theory ; (b) Y theory ; (c) Z theory ; (d) None of these

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Last Answer : (a) X theory ;

Today‟s managers understand that the success of any effort at improving quality and productivity must include _____. (a) Quality management programs ; (b) Customer service improvements (c) Employee's participation ; (d) Manufacturing simplification

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Last Answer : (c) Employee's participation ;

-------------- is the planning and implementing of organizational systems and practices that maximize the potential of employees to contribute to organizational goals and develop their capabilities unhindered by group identities such as race, gender, age, or ethnic group. (a) Managing Diversity ; (b) Anthropology ; (d) Bureaucracy ; (d) Remuneration

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Which of the following problems is most likely to occur in a matrix structure? (a) Decreased employee motivation ; (b) Employees receiving conflicting directives (c) Decreased response to environmental change ; (d) Decreased coordination

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One of the greatest effects of e-commerce is that: (a) Costs will be reduced ; (b) Customers will be empowered (c) Employees become more powerful ; (d) Computers will

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Last Answer : (a) Costs will be reduced ;

This is a supervisory style which involves high-directive–high-supportive behavior (HD–HS) and is appropriate when interacting with moderate-capability employees. (a) autocratic style ; (b) participative style ; (c) consultative style ; (d) laissez-faire style

Description : This is a supervisory style which involves high-directive–high-supportive behavior (HD–HS) and is appropriate when interacting with moderate-capability employees. (a) autocratic style ; (b) participative style ; (c) consultative style ; (d) laissez-faire style

Last Answer : (c) consultative style ; 

Theory X suggests that employees: (a) Dislike work ; (b) Dislike their manager ; (c) Like work ; (d) None of the above

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Last Answer : (a) Dislike work

Which of the following steps is important to improving expectancy? (a) Create the belief that effort is related to performance. (b) Ask employees what rewards they value. ; (c) Deliver rewards as promised. (d) Make the rewards meaningful.

Description : Which of the following steps is important to improving expectancy? (a) Create the belief that effort is related to performance. (b) Ask employees what rewards they value. ; (c) Deliver rewards as promised. (d) Make the rewards meaningful. 

Last Answer : (a) Create the belief that effort is related to performance

Which of the following is a strength of the divisional structure? (a) It focuses on results ; (b) It gains advantages due to work specialization (c) Employees have more than one boss ; (d) It is based solely on teams

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---------- leader is self confident and can attract followers by his great influence (a) Charismatic ; (b) Autocratic ; (c) Laissez-faire ; (d) Bureaucratic

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____________ refers to the network of personal and social relations that is developed spontaneously between people associated with each other. (a) Formal organization ; (b) Informal organization ; (c) Business organization (d) Government organization

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The dimension of the conflict-handling intention labeled assertiveness is: (a) the degree to which one party attempts to satisfy his/her own concerns. (b) the degree to which one party attempts to satisfy the other party’s concerns. (c) the degree to which one party attempts to satisfy everyone’s concerns. (d) the degree to which one party is competitive.

Description : The dimension of the conflict-handling intention labeled assertiveness is: (a) the degree to which one party attempts to satisfy his/her own concerns. (b) the degree to which one party attempts to ... party attempts to satisfy everyone's concerns. (d) the degree to which one party is competitive.

Last Answer : (a) the degree to which one party attempts to satisfy his/her own concerns. 

There are two dimensions to conflict-handling intentions, cooperativeness, and assertiveness. Cooperativeness is the degree to which: (a) one party attempts to satisfy the other party’s concerns. (b) one party attempts to satisfy his or her own concerns. (c) both parties work toward a common goal. (d) there is an absence of conflict

Description : There are two dimensions to conflict-handling intentions, cooperativeness, and assertiveness. Cooperativeness is the degree to which: (a) one party attempts to satisfy the other party's concerns. (b) one party ... . (c) both parties work toward a common goal. (d) there is an absence of conflict

Last Answer : (a) one party attempts to satisfy the other party’s concerns.

)Which form of power is the LEAST effective from the project manager's viewpoint in terms of influencing functional managers? 1. Formal power 2. Expert power 3. Penalty power 4. Referent power

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Last Answer : 3. Penalty power

If Sony designed its colour TVs to specifications developed by Dixons management because Sony believed that Dixons knew what today's consumers want, the retailer would have ________ power. A)reward B)expert C)referent D)legitimate

Description : If Sony designed its colour TVs to specifications developed by Dixons management because Sony believed that Dixons knew what today's consumers want, the retailer would have ________ power. A)reward B)expert C)referent D)legitimate

Last Answer : B)expert

Experience has shown that certain conditions in an organization are symptoms of possible management fraud. Which of the following conditions would not be considered an indicator of possible fraud? a. Managers are regularly assuming subordinates' duties b. Managers are subject to formal performance reviews on a regular basis. c. Managers are dealing in matters outside their profit center's scope d. Managers are not complying with corporate directives and procedures

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Last Answer : Managers are subject to formal performance reviews on a regular basis.

A director, an officer or an employee of the assurance client in a position to exert direct and significant influence over the subject matter of the assurance engagement has been a member of the assurance team or partner of the firm. This situation least likely create a. Self-interest threat. b. Advocacy threat. c. Intimidation threat. d. Familiarity threat

Description : A director, an officer or an employee of the assurance client in a position to exert direct and significant influence over the subject matter of the assurance engagement has been a member of the ... create a. Self-interest threat. b. Advocacy threat. c. Intimidation threat. d. Familiarity threat

Last Answer : Advocacy threat.

Ability to learn how to do tasks based on the data given for training or initial experience A. Self Organization B. Adaptive Learning C. Fault tolerance D. Robustness

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Last Answer : B. Adaptive Learning

Which of the following is the primary characteristic of an intranet? a. People outside the organization can access it b. People inside the organization can't access it c. People outside the organization can't access it d. None of the above

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A possible and desirable future state of an Organization is called --------------- : A. Mission B. Vision C. Strategy Implementation D. Strategy Formulation

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Last Answer : Vision