Description : Effects of Telemedicine results in i) Medical assistants at the remote sites ii) Small hospitals can have hardware costs reduced iii) Research study and scope for medical and cost effectiveness iv) All of these
Last Answer : iv) All of these
Description : An organization that seeks to eliminate the chain of command, have limitless spans of control, and replace departments with empowered teams is called a/an……….. (a) Cooperative organization ; (b) Virtual organization ; (c) Boundaryless organization (d) Modular organization
Last Answer : (c) Boundaryless organization
Description : What is at the heart of any ERP system? A. Information B. Employees C. Customers D. Database
Last Answer : D. Database
Description : The following is NOT a benefit of Strategic Management A. Resistance to change is reduced B. Reduces gaps/overlaps in activities among employees C. All of these options are correct D. Formulates a clear defect reduction plan in the quality department
Last Answer : Formulates a clear defect reduction plan in the quality department
Description : Which of the following statements is false? Electronic commerce: A. can allow new ventures to compete on more or less equal terms with large firms. B. can lead to small businesses having reduced contact ... C. is rarely used in small businesses. D. is used in many different industries and markets.
Last Answer : C. is rarely used in small businesses.
Description : Switching costs refer to the: A. Cost to a producer to exchange equipment in a facility when new technologies emerge. B. Cost of changing the firm’s strategic group. C. Costs suppliers incur when selling to a different customer. D. Costs customers incur when buying from a different supplier.
Last Answer : Costs customers incur when buying from a different supplier.
Description : In which of the following situations a buyer power is NOT likely to be high? A. Where switching costs are low B. Where ultimate consumer power is weak C. Where the buyer can threaten to compete D. Where a few big customers account for the majority of Sales
Last Answer : Where ultimate consumer power is weak
Description : A continually evolving network of independent companies, suppliers, customers, even competitors, linked together to share skills, costs, and access to one another s markets is called a/an ... Virtual organization ; (b) Boundaryless organization ; (c) Modular organization (d) Integrated organization
Last Answer : (a) Virtual organization ;
Description : When top -level managers delegate very little authority to lower -level employees, the organisation is : A)centralised B)decentralised C)empowered D)marketing -oriented
Last Answer : D)marketing -oriented
Description : Total quality management is based on three principles: A)satisfied employees, continuous quality improvement, and quality -improvement teams. B)satisfied employees, continuous quality improvement, ... quality -improvement teams. D)motivated employees, satisfied employees, and empowered employees.
Last Answer : C)empowered employees, continuous quality improvement, and quality -improvement teams.
Description : A variation of the electronic meeting that links together media from different locations is ___________ (a) E-commerce ; (b) The Delphi technique ; (c) Video conference ; (d) E-conference
Last Answer : ; (c) Video conference ;
Description : Match the columns: `{:((i), " Withdrawal of money from ATM.", (a), " B2B commerce"), ((ii), " Employees send their daily report through e-mail", (b),
Last Answer : Match the columns: `{:((i), " Withdrawal of money from ATM.", (a), " B2B commerce"), ((ii), " ... by Hyundai from Autocops", (d), " B2C commerce"):}`
Description : The major benefit of having employees participate in goal setting is: (a) That it provides the company with greater financial stability. (b) That it appears to induce employees to accomplish more difficult ... type of system. (d) That it provides more time for management to pursue other activities.
Last Answer : (b) That it appears to induce employees to accomplish more difficult goals and tasks.
Description : Which of the following is a strength of the divisional structure? (a) It focuses on results ; (b) It gains advantages due to work specialization (c) Employees have more than one boss ; (d) It is based solely on teams
Last Answer : (a) It focuses on results ;
Description : Prosthetic Devices includes i) Computer technology for vision and hearing ii) Powerful IC iii) MRI Systems iv) None of these
Last Answer : i) Computer technology for vision and hearing
Description : On what date a powerful earthquake struck South Eastern Iran and Caused heavy loss of life and property? a. 26.12.2004 b. 26.12.2003 c. 26.12.2002 d. 25.11.2003
Last Answer : b. 26.12.2003
Description : When a powerful earthquake struck South Eastern Iran and caused enormous loss of life and property Killing 30,000 people? a. 26.12.2003 b. 26.11.2003 c. 26.10.2003 d. 26.10.2002
Last Answer : a. 26.12.2003
Description : Which of the following are typically seen as being associated with strategic decisions? Select one: a. HR and Technology strategies b. The detailed planning of a department's work over the ... The organization's long-term direction d. values and expectations of powerful actors in the organization
Last Answer : The organization’s long-term direction
Description : Which of the following is typically NOT seen as being associated with strategic decision ? A. The Organization's long term direction B. The detailed planning of a Department's work over the ... and expectations of powerful players in the Organization D. The scope of the Organization's activities
Last Answer : The detailed planning of a Department’s work over the next month
Description : The “three C’s” of international commerce are: A. customers B. commitment C. currency D. cultural sensitivity E. A, B, and D
Last Answer : C. currency
Description : All of the following are techniques B2C e‐commerce companies use to attract customers, except: a. Registering with search engines b. Viral marketing c. Online ads d. Virtual marketing
Last Answer : d. Virtual marketing
Description : Will desktop computers soon become obsolete do to the newer, more powerful laptop computers?
Last Answer : LCD and DLP projectors typically have a lamp life between 2000-4000 hours. This specification is actually referring to the 'half-life' of the lamp. The half-life is the point where ... , lamp replacement cost should be factored into your purchase. Replacement lamps run approximately $200-$400.
Description : Which of the following are advantages normally associated with B2B e‐commerce? a. Shorter cycle times b. Reduction in costs c. Reaches wider audiences d. all of the above
Last Answer : d. all of the above
Description : The Strategic Management process should be addressed only by top-level Executives. Mid-level and Low-level Employees are best equipped to implement Co’s Strategies
Last Answer : False
Description : Stockholders, Employees and the community-at-large are among a Firm’s Stakeholders
Last Answer : True
Description : What is "strategic control"? a) Control over the production process within an organization, in the sense of determining how the employees of an organization perform their work. b) The ... production process within an organization, in the sense of determining how informal practices are performed.
Last Answer : Control over the means and methods on which the whole conduct of an organization depends.
Description : Which of the following would explain an adverse variable production overhead efficiency variance? 1. Employees were of a lower skill level than specified in the standard 2. Unexpected idle time resulted from a series of machine breakdown 3. ... b) (1) and (2) (c) (2) and (3) (d) (1) and (3)
Last Answer : (d) (1) and (3)
Description : Sharon Moro, office manager at Willow Manufacturing stated, We d had manufacturing work cells in place for at least two years, but change didn t really happen until we added teamwork. To ... Individual employee success was recognized and celebrated. (d) Employees believed in what they were doing.
Last Answer : (c) Individual employee success was recognized and celebrated.
Description : According to ----------employees love work as play or rest (a) X theory ; (b) Y theory ; (c) Z theory ; (d) None of these
Last Answer : (b) Y theory ;
Description : --------------- theory believes that employees dislike work (a) X theory ; (b) Y theory ; (c) Z theory ; (d) None of these
Last Answer : (a) X theory ;
Description : Today‟s managers understand that the success of any effort at improving quality and productivity must include _____. (a) Quality management programs ; (b) Customer service improvements (c) Employee's participation ; (d) Manufacturing simplification
Last Answer : (c) Employee's participation ;
Description : -------------- is the planning and implementing of organizational systems and practices that maximize the potential of employees to contribute to organizational goals and develop their capabilities unhindered ... group. (a) Managing Diversity ; (b) Anthropology ; (d) Bureaucracy ; (d) Remuneration
Last Answer : (a) Managing Diversity ;
Description : A motivational approach in which an organization‟s financial statements are opened to and shared with all of the employees is called ___________ (a) Open Book Management ; (b) Pay for Performance Program ; (c) Reinforcement Theory (d) Feedback
Last Answer : (a) Open Book Management ;
Description : In -------------- theory management assumes that employees may be ambitious, self-motivated, and anxious to accept greater responsibility, and exercise self-control, self-direction, autonomy and empowerment. (a) Theory Y manager ; (b) Theory X manager ; (c) Theory Z manager ; (d) All of the above
Last Answer : (d) All of the above
Description : Which of the following statements would a Theory X manager consider to be true? (a) The average person can learn to accept and even seek responsibility (b) Employees will shirk responsibility (c) ... if they are committed to the objectives (d) Employees view work as being as natural as play
Last Answer : C) Employees will exercise self-direction if they are committed to the objective
Description : A group of employees with expertise in a variety of specialty areas who are brought together to work on a project or specific activity is a: (a) Cross functional team ; (b) Self-managed team ; (c) Virtual team ; (d) Problem-solving team
Last Answer : (a) Cross functional team ;
Description : Which of the following problems is most likely to occur in a matrix structure? (a) Decreased employee motivation ; (b) Employees receiving conflicting directives (c) Decreased response to environmental change ; (d) Decreased coordination
Last Answer : (b) Employees receiving conflicting directives
Description : What is span of control? (a) empowering lower-level employees (b) concentrating decision-making on one specific point in the organization (c) centralization (d) number of subordinates a manager can effectively direct
Last Answer : (d) number of subordinates a manager can effectively direct
Description : This is a supervisory style which involves high-directive–high-supportive behavior (HD–HS) and is appropriate when interacting with moderate-capability employees. (a) autocratic style ; (b) participative style ; (c) consultative style ; (d) laissez-faire style
Last Answer : (c) consultative style ;
Description : Theory X suggests that employees: (a) Dislike work ; (b) Dislike their manager ; (c) Like work ; (d) None of the above
Last Answer : (a) Dislike work
Description : An employee's experience in a situation or position outside his or her current organization is a referent comparison called: (a) Other-inside ; (b) Self-outside ; (c) Self-inside ; (d) Other-outside
Last Answer : (b) Self-outside ;
Description : Which of the following steps is important to improving expectancy? (a) Create the belief that effort is related to performance. (b) Ask employees what rewards they value. ; (c) Deliver rewards as promised. (d) Make the rewards meaningful.
Last Answer : (a) Create the belief that effort is related to performance
Description : Douglas McGregor's view that suggests that employees will exercise self-direction and self-control when they are committed to the objectives of the work is called: (a) Theory X ; (b) Theory Z ; (c) Theory Y ; (d) Theory A
Last Answer : (c) Theory Y
Description : Managers today realize that long-term success can be achieved primarily by satisfying the customer. Customers are demanding quicker service, higher quality, and more _____. (a) Value for their money ; (b) Personal attention ; (c) Variety in services ; (d) Online choices
Last Answer : (a) Value for their money ;
Description : Advantages of B2C commerce to customers are (i)wide variety of goods can be accessed and comparative prices can be found (ii) shopping can be done at any time (iii)privacy of transactions can be guaranteed (iv) ... be guaranteed a. i and ii b. ii and iii c. iii and iv d. i and iv
Last Answer : a. i and ii
Description : B2C commerce a. includes services such as legal advice b. means only shopping for physical goods c. means only customers should approach customers to sell d. means only customers should approach business to buy
Last Answer : a. includes services such as legal advice
Description : Advantages of B2C commerce are (i) Business gets a wide reach to customers (ii) Payment for services easy (iii)Shop can be open 24 hours a day seven days a week (iv)Privacy of transaction always maintained a. i and ii b. ii and iii c. i and iii d. iii and iv
Last Answer : c. i and iii
Description : Which of the following are drivers of Internationalization? A. Global customers B. Host Government policies C. Transferable marketing D. All of the above
Last Answer : All of the above