Description : Today‟s managers understand that the success of any effort at improving quality and productivity must include _____. (a) Quality management programs ; (b) Customer service improvements (c) Employee's participation ; (d) Manufacturing simplification
Last Answer : (c) Employee's participation ;
Description : The theory that individuals act depending upon their evaluation of whether their effort will lead to good performance, whether good performance will be followed by a reward, and whether that reward is attractive ... Equity Theory ; (b) Expectancy Theory ; (c) Empirical Theory ; (d) Outcome Theory
Last Answer : (b) Expectancy Theory ;
Description : What does ERG stand for? (a) Excellent, relationship, growth ; (b) Expectancy, real, exist (c) Employee, related, greatness ; (d) Existence, relatedness, growth
Last Answer : ; (d) Existence, relatedness, growth
Description : A motivational approach in which an organization‟s financial statements are opened to and shared with all of the employees is called ___________ (a) Open Book Management ; (b) Pay for Performance Program ; (c) Reinforcement Theory (d) Feedback
Last Answer : (a) Open Book Management ;
Description : ____________ is the power to give positive benefits or rewards. (a) Expert power ; (b) Reward power ; (c) Legitimate power ; (d) Coercive power
Last Answer : (b) Reward power ;
Description : The ______________ style of leadership is where the focus of power is with the manager. The manager alone exercises decision-making, authority and the control of rewards or punishments. (a) democratic (b) ... a decision to pass the focus of power to members but is readily available if neede(d)]
Last Answer : (c) authoritarian
Description : Alfie Kohn suggests that for people to be motivated it is only necessary to provide the right : (a) Incentives ; (b) Rewards ; (c) Environment ; (d) Compensation
Last Answer : ; (c) Environment ;
Description : Allocating extrinsic rewards for behaviour that has been previously intrinsically rewarded tends to decrease the overall level of motivation, and is called: (a) Reward Evaluation Theory ; (b) Extrinsic Evaluation Theory ; (c) Cognitive Evaluation Theory (d) Intrinsic Evaluation Theory
Last Answer : (c) Cognitive Evaluation Theory
Description : What is valence? (a) The value or importance an individual places on a reward (b) The importance of doing something well (c) The value of an object to a person (d) The knowledge and effort put into something
Last Answer : (a) The value or importance an individual places on a reward
Description : The theory that an individual tends to act in a certain way, with the expectation that the act will be followed by a given outcome and according to the attractiveness of the outcome is _____. (a) Equity theory ; (b) Three-needs theory ; (c) Motivation-hygiene theory (d) Expectancy theory
Last Answer : (a) Equity theory ;
Description : __________ is counter to goal-setting theory. (a) Expectancy Theory ; (b) Reinforcement Theory ; (c) ERG Theory ; (d) None of given option
Last Answer : (b) Reinforcement Theory ;
Description : Expectancy theory is an example of a: (a) Process Theory ; (b) Goal-setting Theory ; (c) Needs Theory ; (d) Cognitive Evaluation Theory
Last Answer : (a) Process Theory ;
Description : An individual's perception of whether performing at a particular level will lead to attainment of a desired outcome is termed: (a) Relevance ; (b) Expectancy ; (c) Expectation ; (d) Instrumentality
Last Answer : (d) Instrumentality
Description : Whoever, being employed to carry or deliver any postal article made any false entry in the register with intent to induce the belief that he has visited a place, or delivered a postal article, which ... or with both. c) Punishable with fine which may extend to two hundred rupees d) None of these
Last Answer : a) Punishable with imprisonment for a term which may extend to six months, or with fine which may extend to one hundred rupees, or with both.
Description : Which of the following statements concerning motivating marketing personnel is FALSE? A)Management must discover employees' needs and then develop motivational methods. B)Motivational methods should ... to organisational goals. E)Managers must use different tools to motivate different individuals.
Last Answer : C)Selecting effective motivational tools becomes easier as the work force becomes less diverse.
Description : Using Teleconferencing to deliver psychotherapy is termed as i) Telepathology ii) Telepsychiatry iii) Telepsychology iv) Psychology
Last Answer : ii) Telepsychiatry
Description : I promised a friend that I would ask the wise and generous people of Fluther if they might help with couple of problems her daughter, who is about 6 weeks into basic training with the Marines is having. Care to step up to the plate (see details)
Last Answer : Someone needs to have a talk with a financial aid advisor, because student loans and the rules and regulations have definitely changed since you went to school.
Description : Which of the following is most likely to be a belief held by a successful manager? (a) Technical knowledge is all that is needed for success. (b) It is not essential to have sound ... skills are necessary, but insufficient alone for success. (d) Effectiveness is not impacted by human behavior.
Last Answer : (c) Technical skills are necessary, but insufficient alone for success.
Description : The belief that a firm's obligation goes beyond that required by law and economics, and includes a pursuit of long-term goals that are good for society is known as: (a) Social responsiveness ; (b) Ethical responsibility ; (c) Social responsibility ; (d) Social obligation
Last Answer : (c) Social responsibility ;
Description : Contingency theories of leadership are based on the belief that (a) there is no single style of leadership appropriate to all situations (b) there is a single style of leadership ... the interactions between the variables involved in a leadership situation and patterns of leadership behaviour.]
Last Answer : (a) there is no single style of leadership appropriate to all situations
Description : An individual's belief that he or she is capable of performing a task is called: (a) Self-actualization ; (b) Self-worth ; (c) Self-efficacy ; (d) Self-importance
Last Answer : (c) Self-efficacy ;
Description : The traditional view of conflict is: (a) the belief that all conflict is harmful and must be avoide(d) (b) the belief that conflict is a natural and inevitable outcome in any group. ... is absolutely necessary for a group to perform effectively. (d) no generalization about conflict is appropriate.
Last Answer : (a) the belief that all conflict is harmful and must be avoide(d)
Description : Many Organizations mistakenly spend more time and effort on the implementation of a Plan than on the formulation of the Plan itself
Last Answer : False
Description : Which one of the following characteristics is part of the definition of a group? (a) unstable relationship ; (b) interdependent effort ; (c) personal accountability (d) independent behaviour
Last Answer : (b) interdependent effort ;
Description : Getting work done with a minimum effort, expense, or waste is the definition of __________. (a) Management ; (b) Planning ; (c) Efficiency ; (d) Effectiveness
Last Answer : ; (c) Efficiency ;
Description : Getting work done with a minimum of effort, expense or waste is the definition of _________ (a) Effectiveness. ; (b) Management ; (c) Planning. ; (d) Efficiency
Last Answer : ; (d) Efficiency
Description : The most important criterion in determining whether conflict is functional or dysfunctional is: (a) overall morale. (b) turnover rates. ; (c) absenteeism levels. ; (d) group performance.
Last Answer : (d) group performance.
Description : Professional culture refers to A. Shared belief of top managers about how they should manage about themselves and their employees B. Shared code of ethics and other commonalities shared by members of a give group C. Both (a) and (c) D. None of the above
Last Answer : Shared code of ethics and other commonalities shared by members of a give group
Description : ------- is (are) MOST likely to improve ethical behaviour in a marketing organisation. A)Allowing employees to follow their own ethical standards B)Encouraging employees to identify ... to decide what is right C)Eliminating unethical individuals and improving the organisation's ethical standards
Last Answer : Eliminating unethical individuals and improving the organisation's ethical standards
Description : Has anyone else here purposefully NOT looked up “Tumblr” – thinking every single related post on ask-public (and there have been many – too many) is simply marketing effort to push their product?
Last Answer : I don’t go there generally, not just for this reason.
Description : Strategic drift is…. A. When strategies progressively fail to address the environmental dynamics, and performance deteriorates. B. Mismatch between Vision Statement and Value Statement C. Mismatch between Vision Statement and Mission Statement D. Mismatch between Mission Statement and Resources
Last Answer : When strategies progressively fail to address the environmental dynamics, and performance deteriorates.
Description : Sharon Moro, office manager at Willow Manufacturing stated, We d had manufacturing work cells in place for at least two years, but change didn t really happen until we added teamwork. To ... Individual employee success was recognized and celebrated. (d) Employees believed in what they were doing.
Last Answer : (c) Individual employee success was recognized and celebrated.
Description : Which of the following statements would a Theory X manager consider to be true? (a) The average person can learn to accept and even seek responsibility (b) Employees will shirk responsibility (c) ... if they are committed to the objectives (d) Employees view work as being as natural as play
Last Answer : C) Employees will exercise self-direction if they are committed to the objective
Description : Douglas McGregor's view that suggests that employees will exercise self-direction and self-control when they are committed to the objectives of the work is called: (a) Theory X ; (b) Theory Z ; (c) Theory Y ; (d) Theory A
Last Answer : (c) Theory Y
Description : You are the test manager and you are about the start the system testing. The developer team says that due to change in requirements they will be able to deliver the system to you for ... concentrate more on critical functionality testing D. Add more resources so that the slippage should be avoided
Last Answer : B. Extend the testing plan, so that you can accommodate the slip going to occur
Description : The following is NOT a benefit of Strategic Management A. Resistance to change is reduced B. Reduces gaps/overlaps in activities among employees C. All of these options are correct D. Formulates a clear defect reduction plan in the quality department
Last Answer : Formulates a clear defect reduction plan in the quality department
Description : The Strategic Management process should be addressed only by top-level Executives. Mid-level and Low-level Employees are best equipped to implement Co’s Strategies
Description : Stockholders, Employees and the community-at-large are among a Firm’s Stakeholders
Last Answer : True
Description : What is "strategic control"? a) Control over the production process within an organization, in the sense of determining how the employees of an organization perform their work. b) The ... production process within an organization, in the sense of determining how informal practices are performed.
Last Answer : Control over the means and methods on which the whole conduct of an organization depends.
Description : Which of the following would explain an adverse variable production overhead efficiency variance? 1. Employees were of a lower skill level than specified in the standard 2. Unexpected idle time resulted from a series of machine breakdown 3. ... b) (1) and (2) (c) (2) and (3) (d) (1) and (3)
Last Answer : (d) (1) and (3)
Description : What is at the heart of any ERP system? A. Information B. Employees C. Customers D. Database
Last Answer : D. Database
Description : According to ----------employees love work as play or rest (a) X theory ; (b) Y theory ; (c) Z theory ; (d) None of these
Last Answer : (b) Y theory ;
Description : --------------- theory believes that employees dislike work (a) X theory ; (b) Y theory ; (c) Z theory ; (d) None of these
Last Answer : (a) X theory ;
Description : -------------- is the planning and implementing of organizational systems and practices that maximize the potential of employees to contribute to organizational goals and develop their capabilities unhindered ... group. (a) Managing Diversity ; (b) Anthropology ; (d) Bureaucracy ; (d) Remuneration
Last Answer : (a) Managing Diversity ;
Description : In -------------- theory management assumes that employees may be ambitious, self-motivated, and anxious to accept greater responsibility, and exercise self-control, self-direction, autonomy and empowerment. (a) Theory Y manager ; (b) Theory X manager ; (c) Theory Z manager ; (d) All of the above
Last Answer : (d) All of the above
Description : A group of employees with expertise in a variety of specialty areas who are brought together to work on a project or specific activity is a: (a) Cross functional team ; (b) Self-managed team ; (c) Virtual team ; (d) Problem-solving team
Last Answer : (a) Cross functional team ;
Description : Which of the following problems is most likely to occur in a matrix structure? (a) Decreased employee motivation ; (b) Employees receiving conflicting directives (c) Decreased response to environmental change ; (d) Decreased coordination
Last Answer : (b) Employees receiving conflicting directives
Description : What is span of control? (a) empowering lower-level employees (b) concentrating decision-making on one specific point in the organization (c) centralization (d) number of subordinates a manager can effectively direct
Last Answer : (d) number of subordinates a manager can effectively direct