Description : The decision making model which emphasises that organisations contain diverse interest groups who will bargain about goals and alternative actions, often with incomplete information is known as the ... model ; (c) Administrative or incremental model ; (d) Computational and rational model
Last Answer : (b) Political model ;
Description : A “Learning Organization” requires ----------- : A. A stable Hierarchy B. A shared Vision and Culture that is challenging and questioning C. A questioning culture D. Knowledge management systems
Last Answer : A shared Vision and Culture that is challenging and questioning
Description : Managers having the least authority and are at the lowest level in the hierarchy of the organization are called______________ (a) Middle level managers ; (b) Top level managers ; (c) First-line managers ; (d) None of the given options
Last Answer : (c) First-line managers ;
Description : The transnational structure is: a) dominated by hierarchy. b) not dominated by hierarchy c) designed for vertically integrated international firm. d) appropriate for export firms.
Last Answer : appropriate for export firms.
Description : Hierarchy of Needs’, is a theory …. A. Of motivation based on human behaviour B. That proposes that ‘one best way’ for all management action C. Recognizes that the appropriate management actions depend on the situation D. None of these options is correct.
Last Answer : Of motivation based on human behaviour
Description : Division of labor, authority hierarchy, formal selection, formal rules and regulations, impersonality, and career orientation are all features of: (a) Weber's ideal type bureaucracy. ; (b) General administrative theory. (c) Fayol's principles of management. ; (d) Taylor's principles of management.
Last Answer : (a) Weber's ideal type bureaucracy. ;
Description : A system in a organization in which people are organized into different levels of importance from highest to lowest a) structure b) profie c) hierarchy d) matrix
Last Answer : c) hierarchy
Description : Which of the following is typically NOT seen as being associated with strategic decision ? A. The Organization's long term direction B. The detailed planning of a Department's work over the ... and expectations of powerful players in the Organization D. The scope of the Organization's activities
Last Answer : The detailed planning of a Department’s work over the next month
Description : The managers of a multinational company are located in France, India, Brazil, and the United States. Which decision-making technique seems most reasonable for this organization? (a) A postal service interaction ; (b) A brainstorming session ; (c) A nominal discussion (d) An electronic meeting
Last Answer : (d) An electronic meeting
Description : Which of the factors listed below is not a reason for decision making in organizations being a complex process? (a) People have to make decisions in a historical context (b) Several ... range of possible outcomes (d) Factors in the current context of the organization affect the decision
Last Answer : (c) Modern information systems enable people to evaluate a range of possible outcomes
Description : Centralization refers to……….. (a) The degree to which decision-making is concentrated at a single point in the organization (b) The development and maintenance of power in the organization (c) The decision-making process (d) The geographic dispersion of an organization
Last Answer : (a) The degree to which decision-making is concentrated at a single point in the organization
Description : What is span of control? (a) empowering lower-level employees (b) concentrating decision-making on one specific point in the organization (c) centralization (d) number of subordinates a manager can effectively direct
Last Answer : (d) number of subordinates a manager can effectively direct
Description : Managers today realize that long-term success can be achieved primarily by satisfying the customer. Customers are demanding quicker service, higher quality, and more _____. (a) Value for their money ; (b) Personal attention ; (c) Variety in services ; (d) Online choices
Last Answer : (a) Value for their money ;
Description : Conflict is functional if it: (a) supports the goals of the group. (b) is satisfying to the individual members of the group. (c) causes group members to argue. ; (d) causes turnover.
Last Answer : (a) supports the goals of the group.
Description : Which of the following is not an assumption of the classical decision model? (a) Problems are clearly defined. (b) Decision makers behave logically. (c) Evaluation criteria are drawn from ... the definition of the problem. (d) Choice is made once sufficient information on alternatives is available
Last Answer : (d) Choice is made once sufficient information on alternatives is available
Description : The decision-making model consists of four styles: directive, analytic, behavioral and _______________. (a) Conceptual ; (b) Intuitive ; (c) Group interaction ; (d) Laggard
Last Answer : (a) Conceptual ;
Description : Vroom and Yetton s contingency model of leadership is based on certain aspects of a leader s decision, they are (a) decision quality (b) decision acceptance (c) both of the above (d ... and decision acceptance refers to the motivation and commitment of group members in implementing the decision.]
Last Answer : (c) both of the above
Description : In Maslow‟s Need hierarchy which needs are shown between Esteem needs and Safety needs (a) Social needs ; (b) Esteem needs ; (c) Security needs ; (d) Basic need
Last Answer : (a) Social needs ;
Description : Which step in Maslow's Hierarchy of Needs Theory deals with achieving one's potential? (a) Self-actualization ; (b) Safety ; (c) Esteem ; (d) Physiological
Last Answer : (a) Self-actualization ;
Description : A ______ organizational structure is the simplest form and has clear lines of authority and ease of decision making. (a) Horizontal ; (b) Line ; (c) Vertical ; (d) Staff
Last Answer : (b) Line ;
Description : Which structure breaks down departmental barriers and decentralizes decision-making to the level of the work team? (a) Boudaryless ; (b) Feminine ; (c) Team ; (d) Virtual
Last Answer : ; (c) Team ;
Description : Hawthorne studies A. Recognizes that the appropriate management actions depend on the situation B. Studied the relationship of lighting levels to worker productivity. C. Involves the use of quantitative techniques to improve management decision making. D. None of these options is correct
Last Answer : Studied the relationship of lighting levels to worker productivity.
Description : The Management Science Approach . A. Recognizes that the appropriate management actions depend on the situation B. Studied the relationship of lighting levels to worker productivity. C. ... quantitative techniques to improve management decision making. D. None of these options is correct
Last Answer : Involves the use of quantitative techniques to improve management decision making.
Description : Strategists are usually found in higher levels of Management and have considerable Authority for decision making in the Firm
Last Answer : True
Description : Hawthorne studies A. Recognizes that the appropriate management actions depend on the situation B. Studied the relationship of lighting levels to worker productivity. C. Involves the use of quantitative techniques to improve management decision making. D. None of these options is correct.
Description : The Management Science Approach . A. Recognizes that the appropriate management actions depend on the situation B. Studied the relationship of lighting levels to worker productivity. C. ... quantitative techniques to improve management decision making. D. None of these options is correct.
Last Answer : Involves the use of quantitative techniques to improve management decision making
Description : Which type of decision making is carried out by lower level management and deals with specific dayto-day processes? (a) Programmed decision making ; (b) Operational decision making ; (c) Administrative decision making ; (d) Mid-level decision making
Last Answer : (b) Operational decision making ;
Description : The General Manager‟s meeting was most likely a result of the following management function: (a) Organizing ; (b) Planning ; (c) Decision-Making ; (d) Controlling
Last Answer : ; (c) Decision-Making ;
Description : What are the advantages of the functional structure? a) It enhances communication between top and low level managers. b) It makes communication easy among people from different functions. c) It ... easy among people from the same specialists. d) It enhances team spirit throughout the organization.
Last Answer : It makes communication easy among people from the same specialists
Description : The fundamental purpose of an Organization’s Mission statement is to : A. Create a good human relations climate in the Organization B. Define the Organization’s purpose in Society C. Define the operational structure of the Organization D. Generate good public relations for the Organization
Last Answer : Define the Organization’s purpose in Society
Description : Who proposed “ bureaucratic structure” is suitable for all organization (a) Elton Mayo ; (b) Henry Fayol ; (c) F.W. Taylor ; (d) Max Weber
Last Answer : (d) Max Weber
Description : The SWOT approach assesses an organization's (a) Speed, Wants, Order, Timing ; (b) Structure, Workforce, Organization, Types (b) Strengths, Weaknesses, Opportunities, Threats. ; (d) Signs, Worries, Objectives, Techniques
Last Answer : (b) Strengths, Weaknesses, Opportunities, Threats. ;
Description : Which of the following is characterized by wide spans of control, little formalization, a low degree of departmentalization, and authority centralized in a single person…………… (a) Bureaucracy ; (b) Simple structure ; (c) Matrix organization ; (d) Mechanistic structure
Last Answer : (b) Simple structure ;
Description : If there is low formalization, a comprehensive information network and high participation in decisionmaking, one would expect……………. (a) A mechanistic structure ; (b) A typical government organization ; (c) A stable structure (d) An organic structure
Last Answer : (d) An organic structure
Description : The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom is termed……… (a) Unity of command ; (b) Authority ; (c) Power and authority structure (d) Chain of command
Last Answer : (d) Chain of command
Description : Which of the following is one of the six key elements a manager needs to consider when designing an organization‟s structure? (a) Job design ; (b) Work specialization ; (c) Feminine organization ; (d) Eliminating chain of command
Last Answer : (b) Work specialization ;
Description : An objective, logical, systematic approach for making major decisions in an Organization is a way to describe the Strategic Management process
Description : Strategic management can be defined as: a) a process of setting written long-term profit plans for the organization. b) a process of measuring performance of the organization. c) a process of operational planning. d) a process of setting long-term direction for the organization
Last Answer : a process of setting long-term direction for the organization
Description : In the context of strategic management, stakeholders can be defined as: a) An individual or group with a financial stake in the organization b) An external individual or group that is able to ... individual or group with an interest in the organization's activities and who seeks to influence them
Last Answer : An individual or group with an interest in the organization's activities and who seeks to influence them
Description : In the context of strategic management resources can be defined as: a) The knowledge and skills within the organization b) Something that an organization owns or controls that cannot be copied c) ... , controls or has access to on a semipermanent basis d) The physical assets of the organization
Last Answer : Something that an organization owns, controls or has access to on a semipermanent basis
Description : The primary focus of Strategic Management is : A. Strategic Analysis B. The total Organization C. Strategy formulation D. Strategy implementation
Last Answer : The total Organization
Description : A motivational approach in which an organization‟s financial statements are opened to and shared with all of the employees is called ___________ (a) Open Book Management ; (b) Pay for Performance Program ; (c) Reinforcement Theory (d) Feedback
Last Answer : (a) Open Book Management ;
Description : If a solution to a particular problem is not vital to the functioning of an organization and management is willing to overlook the causes of the conflict, managers may choose to use which type of conflict resolution? (a) Confrontation ; (b) Avoidance ; (c) Dominance ; (d) Compromise
Last Answer : (b) Avoidance ;
Description : The management of people/labor should be handled by what department in an organization? (a) Administration ; (b) Human Resources ; (c) Information Systems ; (d) Accounting
Last Answer : (b) Human Resources ;
Description : Which of the following management substitutes is characterized by formalization, inflexibility, and closely knit work groups? (a) Characteristics of subordinates. ; (b) Characteristics of managers. (c) Characteristics of the organization. ; (d) Characteristics of task.
Last Answer : (c) Characteristics of the organization. ;
Description : The Diamond Model suggests that four factors determine a firm's competitive advantage: a) 1) home demand conditions; 2) home supply conditions; 3) firm strategy and structure; 4) supporting ... home demand conditions; 2) home supply; 3) firm strategy; 4) related and supporting industries.
Last Answer : home demand conditions; 2) home factor conditions; 3) firm strategy, structure and rivalry; 4) related and supporting industries
Description : The forecasting model that pools the opinions of a group of experts or managers is known as the……… (a) sales force composition model ; (b) jury of executive opinion model (c) consumer market survey model ; (d) management coefficients model
Last Answer : (b) jury of executive opinion model
Description : Which of the following are not so easy for management to influence and change during strategy implementation? A. Style of Leadership B. Strategy C. Systems D. Structure
Last Answer : Style of Leadership
Description : Which of the following are easier for management to influence and change during strategy implementation? A. Staffing B. Style of Leadership C. Structure D. Skills
Last Answer : Structure