You are right, Call center job have many benefits but as I have experienced... by the way, i am a previous Customer Care Assistant in the Philippines. I don't like the people i am working at because I feel that all tenured are very rude. They don't assist nicely all newbies, that's why after a week or a month a lot of newbies makes an AWOL and some pass a resignation. The nature of work is fine, benefits are good, pays on time.... I think the most important in the nature of work is the people you are working with,