How to make a customer service rep position sound good on a resume?

How to make a customer service rep position sound good on a resume?
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1 Answer

Answer :

answer:Here are the skills you have developed for your job: Triaging customer calls and routing them to the right department or solving their problems. Interfacing with the public calmly and courteously no matter the provocation. Handling detailed claim forms.
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Related questions

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Last Answer : Yep. If the situation is really critical I pee in an appropriately size cup.

What is the rudest customer service experience you've ever had?

Description : What is the rudest customer service experience you've ever had?

Last Answer : Dismemberment is pretty rude.

Could this be the dumbest customer service email of all time?

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Last Answer : They really are interested in how your interaction with the automated system went. Some voice systems are so convoluted and keep redirecting that they get heavy criticism.

Do companies actually read the customer service emails that are sent out after a visit?

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Last Answer : Yes. I work in a hospital and we get a monthly letter with the results of all the surveys that had been returned the previous month. Names are mentioned, good or bad, and I make sure my ... the survey results. I don't think anything is ever accomplished from these surveys, but they are analyzed.

How do you deal with poor customer service?

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Last Answer : answer:@Mama_Cakes: I know that everyone has a bad day, so do you cut them some slack? Yes. In fact, I go even further. Having worked in retail, I know what it's like. It can ... and continually got nowhere with other people there, then it might be worth filing a complaint of some kind.

What were the best and worst examples of customer service you have seen?

Description : What were the best and worst examples of customer service you have seen?

Last Answer : Best: This was in a letter to the editor of our local paper. Some tourists were in the area and they had car trouble on a Saturday. They limped their car to a local car dealer and parked ... They were amazed. Their vacation continued on with no interuption, and the car was fixed for them on Monday.

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Does poor customer service piss you off?

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What was your worst customer service experience?

Description : What was your worst customer service experience?

Last Answer : Probably when we ate at Dave and Busters in Denver. They forgot about us for an hour, then ran out of the right food. When they finally got to us, our food was cold and undercooked. they tried to give ... through. It was a cup of yogurt for a party of 5. Good job, guys. Your service was excellent!

What happened to good customer service?

Description : What happened to good customer service?

Last Answer : Vutt are you talking about my friend? It has all gone to India!

What should I put as Company Description on my resume for CVS Pharmacy?

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Is it polite to remember your tech/customer support's name?

Description : Is it polite to remember your tech/customer support's name?

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Do you write letters (email) to corporations in thanks for great service?

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Last Answer : Of course not. I already “thank” them enough by giving them my money. Costs for service are already part of the price calculation of their products, so I have already paid for that service and there is absolutely no reason to further spend effort and time on a thank you email.

If you are using CVS (Prescription) Pharmacy, how is the service?

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Analytical judgment mindset hard to make friends.

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Last Answer : answer:Practice makes perfect! Get out of your comfort zone and talk to people. Start slow. Try small talk and such, and listen to what people have to say, and contribute as well. Mainly, just talk to ... if I just continue to smile and do my job properly, the customer seems to lighten up, as well.

Do you know how to reach a real person at Classmates [dot] com?

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What does UPS do when a plane crashes and all the packages are destroyed?

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In the Chilly D's "fat girls" controversy, is it the problem that the girls are fat (I assume that they actually are), or that someone recognized that they were fat and wrote it down. Or perhaps both?

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Last Answer : The problem is that it is innappropriate and unprofessional for an employee to call a customer a fat girl to their face, and if it is there in plain writing on their bill it is essentially the same ... fat people in the restaurant? Maybe they live in a skinny city and there aren't many fat people.

How do I contact Netflix NOT using that stupid automated email maker they have?

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Last Answer : It sounds more like a problem with the device or service than netflix.

What would you do if you overheard a store employee making fun or talking bad of one of their customers behind his/her back?

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Is it ever OK to not tip at all?

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What is the record for times you have to enter personal information over again when using an automated telephone assistant?

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Last Answer : answer:I don't know what the record was, but it was extremely annoying, especially when I was doing it many times each day. I don't think that these companies are too concerned about the ... I worked for an IP Relay company that provided telephone communication for deaf or hard of hearing users.

Is it reasonable to put money on the counter for a purchase (for which you know the correct amount) and just walk away or should you wait in a line?

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What advice do you have for dealing with an unprofessional business when they already have your money in their pocket?

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Does it frustrate you when you walk into a store or an office, and nobody bothers to at least glance at you to acknowledge that they see you?

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When talking to a customer service rep on the phone, what was the most unusual accent you've experienced?

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Last Answer : answer:I once called some customer service rep, for what I do not remember. I had it on speaker phone and my wife was near by. When the rep finally got on the phone she had such a thick southern ... a southern accent or a heavy northern accent (dontcha know?) and I have no idea what they are saying.

Have you ever had to deal with a customer service rep by phone and couldn't understand a thing they were saying?

Description : Have you ever had to deal with a customer service rep by phone and couldn't understand a thing they were saying?

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I caught a customer service rep pulling a devious trick, what should I do?

Description : I caught a customer service rep pulling a devious trick, what should I do?

Last Answer : Find out the supervisors name, then put in writing via email or letter you wish to have this trial ended. I personally wouldn’t mention the telesales person. But I would make sure it was cancelled as it sounds like a never ending loop you will be locked into.

When applying for food handling and customer service is it relevant to put down professional awards in your resume?

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Resume Help: When applying for a photographer position should I list all of my work experience even from restaurant and retail?

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Last Answer : Your resume should be short and simple. Your portfolio is where you can expound a bit. I had a folder with 20 or 30 captures I used to hand prospective employers before I gave up and went to work for myself.

Should I include a temporary position on my resume?

Description : Should I include a temporary position on my resume?

Last Answer : Absolutely. It is work experience.

What is a good Educational Philosophy Statement for a resume and cover letter for a teaching position?

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Contract position as a Festival Coordinator for upcoming annual film festival. Resume help?

Description : Contract position as a Festival Coordinator for upcoming annual film festival. Resume help?

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If one of the national political parties (Dem. or Rep. in the US) decided the very best chance for the survival of the party would be to bring in someone with no previous political experience and they asked you to run for the party, would you run? Why or why not?

Description : If one of the national political parties (Dem. or Rep. in the US) decided the very best chance for the survival of the party would be to bring in someone with no previous political experience and they asked you to run for the party, would you run? Why or why not?

Last Answer : answer:No. The hegemony of the two-party system is one of the major procedural problems with US politics. So if not running meant hastening the collapse of a major party, so much the better. Also, I’m not old enough to be eligible.

Why does Rep. Broun want to be on the science committee?

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Where do I start in the music industry of being an A&R Rep?

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Last Answer : Music City, Nashville is the place to start. Look it up online and send them an email and ask them the same questions you have asked here.

Do you have experience as a rep for products sold at parties (Tupperware, Pampered Chef, PartyLite, etc.)? How did it work for you?

Description : Do you have experience as a rep for products sold at parties (Tupperware, Pampered Chef, PartyLite, etc.)? How did it work for you?

Last Answer : I never was good at that social small talk stuff. It was an abysmal failure when I tried to do Tupperware. Now I do Doterra Essential Oils, and although I have given plenty away (I love the stuff) ... it. I wish I could sell it though. I just don't like making people feel uncomfortable or pressured.

The rep couldn't stay on the line with me because she'd exhausted her "commitment time." What does this mean?

Description : The rep couldn't stay on the line with me because she'd exhausted her "commitment time." What does this mean?

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Should Rep. Michelle Bachmann named to the House Intelligence Committee?

Description : Should Rep. Michelle Bachmann named to the House Intelligence Committee?

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Why does urban life always have a bad rep?

Description : Why does urban life always have a bad rep?

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What should I ask a college rep.?

Description : What should I ask a college rep.?

Last Answer : Look to yourself first. What kind of student are you? What do you enjoy studying? Are you a social butterfly or a shy type? An athlete, musician, community activist? How far away from home is ... . Difficulty or ease of admission range of test scores that are acceptable .well, you get the point.

How can I find an artist's rep?

Description : How can I find an artist's rep?

Last Answer : Ouch. It is probably a really bad time in the economy to be trying. People just aren't spending on art like they used to. When I sold real estate, I was told that it took at least 7 contacts to even ... your self. Every no is one step closer to a yes. Be persistent. I hope it works out for you!!

How do I become an AR rep.?

Description : How do I become an AR rep.?

Last Answer : answer:Although there is no formal education for that specific job (Artist and Repertoire), in most cases, reps come from a couple of backgrounds: -artist, producer, or other creative area dealing with ... aptitudes align. Good luck and feel free to PM me if you have any other questions :)