Have you ever had a customer you wanted to verbally abuse of commit acts of violence against?

Have you ever had a customer you wanted to verbally abuse of commit acts of violence against?
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Answer :

answer:What people who deal with customers need to understand is the cost of re-acquiring a lost customer is prohibitively expensive while keeping a customer happy costs relatively little. Businesses sometime shoot themselves in the foot by not communicating that to those who are on the front lines with customers and by not having policies that support that.
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