What happened to good customer service?

What happened to good customer service?
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1 Answer

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Vutt are you talking about my friend? It has all gone to India!
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Would you regard this as bad customer service?

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Last Answer : “General information,” or “Comprehensive listings.” ?

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Do you know anyone who has ever won the $500 or $1000 gift certificate from the customer service survey that retailers are putting on receipts these days?

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Last Answer : No. It’s a pretty broad pool.

If you had a "poor customer service" experience at a restaurant, would you do the online survey and tell, or just let it go and forget it?

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Last Answer : I ask for or approach the manager on the spot and discuss the under-performance of his staff. I have yet to find a manager/owner that was not appreciative and very gracious about my concerns.

Those in customer service, hospitality, or related jobs; How do you deal with Jerk customers?

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Last Answer : I’m not getting mad over them, I’m above that lol. Some people like to argue with them or let that person get to them, but it’s only going to make the situation worse.

Should this be reported or is this just bad business and customer service?

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Last Answer : I think they carried you until they had enough, half the time late is not a good record. I was told a long time ago DON’T mess with trash collectors. I think the guy’s name was Guido.