Customer Service Jellies: What's the best course of action to take when you are fed up with a company/business?

1 Answer

Answer :

If you are just fed up with them that will go nowhere. If you have grounds for complaint and you want the company to take action follow their complaints procedure. Speak to a manager, be polite and reasonable at all times. Write in if they ask you to do that and keep track of all conversations and contacts with the company. Persevere until matters are resolved to your satisfaction.

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