What is a Mission statement?

1 Answer

Answer :

The mission statement answers the following questions: who we are, who are our  customers, what we do, and how we do it. The mission provides the guide map, milestones  for achieving the vision.

Related questions

Description : What is a Vision statement?

Last Answer : A short declaration of what an organization aspires to be in the future. It is an ideal state that an organization continually strives to achieve. It is timeless, inspirational, and becomes deeply shared within the organization.

Description : * Benefits of quality systems:

Last Answer : Increase in – system efficiency, worker morale, customer satisfaction. Decrease in – complaints, costs, production time

Description : * Stages in the evolution of quality:

Last Answer : Inspection Quality Control (QC) Quality Assurance (QA) Quality Mgmt. (QM) TQM

Description : Cause-and-effect cycle of TQM:

Last Answer : TQM High quality product/service High productivity, lower cost Lower price More competitive position High profit, growth Job security Satisfying place to work.

Description : Basic concepts/principles of TQM:

Last Answer : 1. Management commitment, 2. Focus on customer (both external and internal), 3. Employee involvement, empowerment, 4.Continuous improvement, 5. Treating suppliers as partners, 6. Establish performance ... , 13.Positive motivation, 14.Team work, 15.Management by fact, and 16.Quick response.

Description : Write basic concepts of TQM?

Last Answer : 1. Management commitment 2. Focus on customer (both external and internal) 3. Employee involvement, empowerment 4. Continuous improvement 5. Treating suppliers as partners 6. Establish performance ... . Positive motivation 14. Team work 15. Management by fact and 16. Quick response

Description : Explain the Dimensions of service quality.

Last Answer : 1. Time: how much time a customer must wait / undergo service. 2. Timeliness: whether service will be performed when promised. 3. Completeness: whether all items in the order are ... : cheerful, friendly service. 9. Competency/Expertise: In professions like doctors, lawyers, mechanics, etc.

Description : Explain the Dimensions of product quality.

Last Answer : Quality has different dimensions. These dimensions are somewhat independent and therefore, a product can be excellent in one dimension and average or poor in another. Dimensions of product quality: 1. ... ranking. 11. Safety: in items like pressure cookers, electrical items, toys, cranes,

Description : What are the major dimensions of service quality?

Last Answer : Service duration, timeliness, completeness, consistency, convenience, accuracy, courtesy, etc.

Description : What are the major dimensions of product quality?

Last Answer : Performance, features, usability, conformance to standards/specifications, reliability, durability, maintainability, etc.

Description : What is importance of customer retention?

Last Answer : It costs a company six times more to sell a product to a new customer than it does to sell to an existing one. Loyal customers generate more revenue, and are also cheaper to maintain. ... a company s other products/services, and also acts as an effective barrier to the entry of competition.

Description : What are the three levels of quality in the Kano model of customer satisfaction?

Last Answer : (i) Basic quality, (ii) Performance quality, and (iii) Excitement quality. The products corresponding to these three quality levels were termed as „Dissatisfiers‟, „Satisfiers‟ and „Delighters/Exciters‟ respectively in the Kano model.

Description : Distinguish between ‘internal customer’ and ‘external customer

Last Answer : An external customer exists outside the organization and can be defined in many ways - user, buyer, influencer. He generally falls into one of three categories: current, prospective, or lost ... For example, Manufacturing is a customer for Purchasing, and Dispatching is a customer for Packaging.

Description : What is the importance of customer focus for an organization?

Last Answer : Customers are the most important asset of an organization. An organization‟s success depends on how many customers it has, how much they buy, how often they buy, and how long they are retained (loyalty).

Description : What are the various quality statements?

Last Answer : The quality statements include the vision statement, mission statement, and quality policy statement.

Description : What are some major obstacles to TQM implementation?

Last Answer : Lack of management commitment, Inability to change organizational culture, Improper planning, Lack of continuous training and education, Paying inadequate attention to internal and external customers, Inadequate ... and teamwork, Lack of employee involvement, Emphasis on short-term results, etc.

Description : What are the major benefits of TQM?

Last Answer : Improved quality, higher productivity, employee participation, teamwork, working relationships, customer satisfaction, employee satisfaction, communication, profitability, market share, and stock price performance.

Description : Mention the basic features of TQM.

Last Answer : ▪ Management commitment, ▪ Focus on customer (both external and internal), ▪ Employee involvement, empowerment, ▪ Continuous improvement, ▪ Treating suppliers as partners, and ▪ Establish performance measures for processes.

Description : Define Total Quality Management.

Last Answer : ⮚ The art of managing the total organization to achieve excellence in all spheres of activity.(Besterfield). ⮚ The integration of all functions and processes within an organization in order to achieve the continuous improvement of the quality of goods and services. (Omachonu).

Description : Define Quality.

Last Answer : ∙ Fitness for intended use. (Joseph Juran). ∙ Conformance to specifications. (Philip Crosby). ∙ The totality of features of a product or service that bears on its ability to satisfy a stated or implied need. (American Society of Quality).

Description : the mission statement of your business should contain all of the following elements except the -General Knowledge

Last Answer : The mission statement of your business should contain all of the following elements except the - expected profit margin.

Description : What is Harvester Restaurants Mission Statement?

Last Answer : Need answer

Description : What is the mission and vision statement of the Cadbury company?

Last Answer : Cadbury's mission statement is: "Cadbury means quality; this is our promise. Our reputation is built upon quality; our commitment to continuous improvement will ensure that our promise is delivered."

Description : What is mission statement of nivea?

Last Answer : Our four Core Values have shaped our corporate culture since the very beginning and are still relevant today. They act as our guiding light and ensure that we speak one language across Beiersdorf. ... an orientation for our daily behavior and serve as a benchmark, we can measure ourselves against.

Description : Strategic drift is…. A. When strategies progressively fail to address the environmental dynamics, and performance deteriorates. B. Mismatch between Vision Statement and Value Statement C. Mismatch between Vision Statement and Mission Statement D. Mismatch between Mission Statement and Resources

Last Answer : When strategies progressively fail to address the environmental dynamics, and performance deteriorates.

Description : This statement does not apply to the ‘Company Mission Statement’. A. Short B. Memorable C. Future Casting D. All of these options apply

Last Answer : Future Casting

Description : A Vision statement answers the Question: “What is our Business?” whereas a Mission statement answers: “What do we want to become?

Last Answer : False

Description : A clear Mission statement describes the Values and Priorities of an Organization

Last Answer : True

Description : Strategic drift is…. A. When strategies progressively fail to address the environmental dynamics, and performance deteriorates. B. Mismatch between Vision Statement and Value Statement C. Mismatch between Vision Statement and Mission Statement D. Mismatch between Mission Statement and Resources

Last Answer : When strategies progressively fail to address the environmental dynamics, and performance deteriorates.

Description : This statement does not apply to the ‘Company Mission Statement’. A. Short B. Memorable C. Future Casting D. All of these options apply.

Last Answer : Future Casting

Description : To find out what an organization's strategy is, you should: a) Read the mission statement b) Look at what the organization actually does c) Read the strategic plan d) Ask the CEO

Last Answer : Look at what the organization actually does

Description : What is the recommended length of an effective mission statement? a. One page b. Less than 200 words c. One sentence of 10 to 20 words. d. There is no recommendation. It can be as long as the management wants

Last Answer : There is no recommendation. It can be as long as the management wants

Description : The _________ answers the question "What do we want to become?" whereas _________answers the question "What is our business?" a. vision statement; mission statement b. short-term objectives; long-term objectives c. objectives; strategies d. mission; vision

Last Answer : vision statement; mission statement

Description : Like root of a tree ____________ of a organisation is hidden from direct view a. All of the below b. Mission Statement c. Strategy d. Core Competance

Last Answer : Core Competance

Description : Strategic Mission ------------------ : A. Is a statement of a Firm's unique purpose & scope of Operations B. Is an internally focused affirmation of the Organizational, Societal and Ethical ... the Co. intends to compete D. Is developed by a Firm before the Firm develops it's Strategic Intent

Last Answer : Is a statement of a Firm’s unique purpose & scope of Operations

Description : The fundamental purpose of an Organization’s Mission statement is to : A. Create a good human relations climate in the Organization B. Define the Organization’s purpose in Society C. Define the operational structure of the Organization D. Generate good public relations for the Organization

Last Answer : Define the Organization’s purpose in Society

Description : What is your personal mission statement?

Last Answer : Is it to conquer the world? Is it to become a CEO? Is it to give back to the community? Is it to inspire others? Define your statement by stating a clear vision of how you want to make an impact on the world with your work.

Description : What is a mission statement?

Last Answer : The mission statement answers the following questions: who we are, who are the customers, what we do, and how we do it.

Description : Tony and Tiny have a _____ company with a mission statement: To aid in the evolution of human consciousness. of human consciousness. We think color therapy i We think color therapy is going to be the new medic ... medicine, said ine, said Ton Tony. a. auto b. cosmetic cosmetic c. toy d. food

Last Answer : b. cosmetic cosmetic

Description : Better products, Better value, Better living"• is the mission statement of which company: A. VICCO B. HUL C. P&G D. NIRMA

Last Answer : D. NIRMA

Description : The __________ is sometimes considered to be the most important part of a marketing plan because it is often given to people outside the firm. A)SWOT analysis B)market analysis C)mission statement D)marketing strategy E)executive summary

Last Answer : E)executive summary

Description : Corporate strategy planners are concerned with many different issues as they attempt to match the organisation's __________ with the opportunities and risks in the environment. A)strengths B)mission statement C)strategic business units D)resources E)competitive advantages

Last Answer : D)resources

Description : A mission statement can benefit a company in all of the following ways EXCEPT A)giving it clear purpose and direction. B)describing its unique focus. C)keeping it focused on customer ... D)providing specific direction and guidelines to top managers. E)providing a detailed plan for implementation.

Last Answer : E)providing a detailed plan for implementation.

Description : The long -term view, or vision, of what the organisation wants to become is called the A)mission statement. B)purpose statement. C)vision statement. D)marketing plan. E)strategic vision.

Last Answer : A)mission statement.

Description : When asked about the quality of Electrico's distribution system, Mark Johnson proclaims that 95 percent of all orders are filled within two working days. This statement represents the firm's A)mission statement. B)response factor. C)shipping objective. D)customer commitment. E)service standard.

Last Answer : E)service standard.

Description : ____ is a statement Which derives the role that an organization plays in a society. A. Goals. B. Mission. C. Objective. D. Success.

Last Answer : B. Mission.

Description : How to Write a Mission Statement

Last Answer : How to Write a Mission Statement Writing your company's mission statement should be given importance. Time, effort and creativity are needed to accomplish this. Now if you are planning to write it up, ... business-related undertakings. If you feel that it needs revision, do not hesitate to do so!