How do you deal with conflict?

How do you deal with conflict?
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As everyone knows, conflict is a common issue at workplace. It occurs in every organization now and then. An employee cannot perform his duties well all the time if he is unable to deal with the smallest conflict at work. What about you? Do you have the necessary skills to deal with the most basic conflict at work? Do you avoid it or face it? what do you think are the best techniques to deal with conflicts at any time? 65 You should know that there are various types of conflict at work. It may be a small disagreement between two colleagues, or a total misunderstanding of the boss, or a frustration caused by other’s behavior. In this question, you should first state a conflict at your level, choose an example and adopt your skills in resolving such conflict. Then demonstrate how you do it to the interviewer.
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Related questions

How do you deal with conflict?

Description : How do you deal with conflict?

Last Answer : Interview questions: How do you deal with conflict? Answer tips/answer samples: As everyone knows, conflict is a common issue at workplace. It occurs in every organization now and then. An ... and adopt your skills in resolving such conflict. Then demonstrate how you do it to the interviewer.

Describe a time when you took personal accountability for a conflict and initiated contact with the individual(s) involved to explain your actions.

Description : Describe a time when you took personal accountability for a conflict and initiated contact with the individual(s) involved to explain your actions.

Last Answer : This question is designed to see how you handle conflict and to see whether you can move beyond it. The company also wants to know that you can take accountability and responsibility and not put it on someone else.

What is your typical way of dealing with conflict? Give me an example.

Description : What is your typical way of dealing with conflict? Give me an example.

Last Answer : First, find out what the root of the problem is. Second, determine the best steps to remediation with the best possible outcome. Third, take action to put remediation plans in place.

Have you ever had a conflict with a boss or professor? How was it resolved?

Description : Have you ever had a conflict with a boss or professor? How was it resolved?

Last Answer : Note that if you say no, most interviewers will keep drilling deeper to find a conflict. The key is how you behaviourally reacted to conflict and what you did to resolve it. For example: ... . . . Focus your answer on the behavioural process for resolving the conflict and working collaboratively.

Have you ever been in a position of conflict/difference of opinion, if so explain?

Description : Have you ever been in a position of conflict/difference of opinion, if so explain?

Last Answer : If you are asked were you ever in a position of conflict, it is best to avoid using this word, as inevitably you can make your self more and more nervous and apprehensive if you phrase things wrongly. ... team or did you have to go to a team lead / manager / director / arrange a client meeting

Tell me about a time when you had to deal with a difficult person. How did you handle the situation?

Description : Tell me about a time when you had to deal with a difficult person. How did you handle the situation?

Last Answer : This question is designed to see how you handle conflict and to see whether you can move beyond it. Explain what you do in such a situation and how you stayed level-headed.

Give me an example of a time when you were able to successfully communicate with another person even when that individual may not have personally liked you (or vice versa). How did you handle the situation? What obstacles or diculties did you face? How did you deal with them?

Description : Give me an example of a time when you were able to successfully communicate with another person even when that individual may not have personally liked you (or vice versa). How did you handle the situation? What obstacles or diculties did you face? How did you deal with them?

Last Answer : First, the key is to state the dierences in personality to give the interviewer some background. Second, you want to discuss how that was aecting the situation. Third, show how you were able to adapt to the way the person wanted to be communicated with to achieve your goals

How do you deal with conflict?

Description : How do you deal with conflict?

Last Answer : Not enough to go by, but in absence of that it would depend on what the other party does.

Work conflict, how should I deal with this?

Description : Work conflict, how should I deal with this?

Last Answer : Meh. Don’t give her what she wants – the idea that her words could have affected you in any way. Do the bigger thing in this case and shrug it off.

what impact does knowing what goes on around us affect how we live and deal with conflict in our lives

Description : what impact does knowing what goes on around us affect how we live and deal with conflict in our lives

Last Answer : Need Answer

You have decided to accept conflict as a natural occurrence and deal with it. You are supporting: (a) the traditional view. ; (b) the human relations view. ; (c) the interactionist view. (d) the behavior modification view.

Description : You have decided to accept conflict as a natural occurrence and deal with it. You are supporting: (a) the traditional view. ; (b) the human relations view. ; (c) the interactionist view. (d) the behavior modification view.

Last Answer : (b) the human relations view. ;

Is there anything I’ve missed?

Description : Is there anything I’ve missed?

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It seems like you’ve accomplished a lot. I know everyone fails, at least occasionally. Tell me about something you failed at.

Description : It seems like you’ve accomplished a lot. I know everyone fails, at least occasionally. Tell me about something you failed at.

Last Answer : When I was a freshman in college, I decided to run for president of the management club. My opponent was in his junior year. I came up with what I thought and still think was a great ... must give a more detailed answer. This one leaves the interviewer to wonder why the applicant lost the election.

Have you ever done something that directly helped your employer either increase profits or decrease costs?

Description : Have you ever done something that directly helped your employer either increase profits or decrease costs?

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Have you ever been asked to take on a project because of your unique skill or ability?

Description : Have you ever been asked to take on a project because of your unique skill or ability?

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Have you ever come up with new ways to solve a problem?

Description : Have you ever come up with new ways to solve a problem?

Last Answer : Yes, I have. We had a problem with dismissal from our after-school program. Too many children were leaving at once, causing chaos in our parking lot. I developed a system for releasing children alphabetically so ... hasn't had to solve any problems, how can she be expected to do so in the future?

You seem to have accomplished a lot in your current job. Do you know why you weren’t promoted?

Description : You seem to have accomplished a lot in your current job. Do you know why you weren’t promoted?

Last Answer : I wasn't promoted because unfortunately there wasn't a position to promote me to. JFR was a very small, family-owned firm. The boss's two sons held the top positions, which were right above my ... of the way things are at his current job and makes the mistake of letting the interviewer know that.

What one thing do you think you’ve done very well on your last job?

Description : What one thing do you think you’ve done very well on your last job?

Last Answer : I think I was very successful in all aspects of my last job. I'm particularly proud of my work with new hires. I developed programs that helped integrate them into the company and this in turn helped our ... . If not, it appears that you can't think of anything you did well at your last job.

What motivates you to go above and beyond the call of duty?

Description : What motivates you to go above and beyond the call of duty?

Last Answer : Honestly, I don't have a sense of what is above and beyond the call of duty. It's not like I can just do enough to get by and then stop. When I work on a project, I do my very ... recognition for my work. This candidate doesn't seem to be self-motivated, since her rewards come from the outside.

Have you ever had to overcome a major obstacle? How did you do it?

Description : Have you ever had to overcome a major obstacle? How did you do it?

Last Answer : Yes, I did. My family couldn't afford to pay for college. I applied for as much financial aid as possible, but I still had to work to pay for whatever that didn't cover. I ... this candidate hired. She needs to demonstrate perseverance and therefore should try to find some obstacle to speak about.

If I asked your current employer to tell us about your accomplishments, what do you think he would say?

Description : If I asked your current employer to tell us about your accomplishments, what do you think he would say?

Last Answer : He would probably talk about the time he asked me to present a new marketing campaign to one of our more difficult clients. I spent over a week preparing for that presentation. Since I knew this ... breaks one of the cardinal rules of job interviewing - to never speak negatively about a former boss.

Tell me about the personal accomplishment that you are the proudest of.

Description : Tell me about the personal accomplishment that you are the proudest of.

Last Answer : Last year I ran a marathon for the first time. I've been a runner for years, but I never ran more than four miles at a time. I began training four months before the big day. It was ... of how she reached this goal, this candidate doesn't show off any strengths when she gives this example.

Name the two work-related accomplishments of which you are proudest.

Description : Name the two work-related accomplishments of which you are proudest.

Last Answer : I converted a manual payroll system to a computerized system, which cuts down the amount of time we spend on payroll each week. I also wrote a manual that explained all bookkeeping department procedures ... affected the company. They also don't explain how he earned his good reviews and promotion.

What has been your greatest accomplishment as part of a team?

Description : What has been your greatest accomplishment as part of a team?

Last Answer : I worked on a team that developed a program for children who were going home to an empty house after school because their parents worked. We had volunteers who would help the kids with their ... the question because working on a team is probably typical of the position for which he is hiring.

Have you ever received formal recognition for something you accomplished?

Description : Have you ever received formal recognition for something you accomplished?

Last Answer : Yes. I won Salesperson of the Month four times when I was working for Ace Stereo. Those with the largest increase in sales over the previous month were rewarded in this way. I believe I ... for a fashion-consulting position, this answer doesn't highlight any skills that will impress the employer.

Have you ever had to take over an assignment at the last minute?

Description : Have you ever had to take over an assignment at the last minute?

Last Answer : I've had to do that more than once - actually several times. The most recent time was when a colleague was scheduled to attend a meeting out of town and came down with the flu two days before he ... in order to make a successful presentation. Never Say: Yes, it has happened. Give an example.

Tell me how you were of value to your previous employer.

Description : Tell me how you were of value to your previous employer.

Last Answer : My previous employer valued my ability to deal with difficult clients. Whenever we had a client who was very demanding, my boss would ask me to be the one to work with her. He said he knew I was so ... up on time. Showing up on time is expected and doesn't set this candidate apart from any other.

Can you describe how you accomplished a personal goal?

Description : Can you describe how you accomplished a personal goal?

Last Answer : I wrote a short story, and my goal was to get it published. I went to the library and researched which magazines accepted short-story submissions. Then I sent my story to those publications that ... for about six months. This answer does not demonstrate any skills that are needed in the workplace.

Describe how you accomplished a work-related goal.

Description : Describe how you accomplished a work-related goal.

Last Answer : When I started working for Daylight Publications, I discovered that I had inherited a huge file cabinet full of photographs. We used photographs in our magazine but usually wound up purchasing stock photos, ... able to do it. This in no way demonstrates any job-related skills the interviewee has.

Do you consider your progress on your current job indicative of your ability?

Description : Do you consider your progress on your current job indicative of your ability?

Last Answer : Yes, I do. I was promoted twice on my current job. I was hired as a marketing trainee. After about a year I was promoted to associate account executive, and then after two years I was promoted ... This candidate discusses how and why she was promoted. Never Say: Yes. This answer lacks specifics.

What should I do if I’m a recent college graduate without many work-related accomplishments?

Description : What should I do if I’m a recent college graduate without many work-related accomplishments?

Last Answer : If you don’t have much work experience, draw upon your experiences as a student. Look at what you achieved while you were in college, either in your classes or through extracurricular activities.

Which of your accomplishments has given you the most satisfaction?

Description : Which of your accomplishments has given you the most satisfaction?

Last Answer : Last year I initiated a program that sent our executives into schools to work with the Young Entrepreneur Program. We sent teams into two area high schools to help the students learn how to run their ... been great. This candidate needs to focus on something she did in order to deserve that title.

Why do you think you’ve been successful in your career so far?

Description : Why do you think you’ve been successful in your career so far?

Last Answer : I've been successful so far because I've always worked very hard and I've always been willing to accept any challenges that are offered to me. Actually, I usually seek them out. I have excellent time- ... to think he had anything to do with his own success. If he doesn't believe it, who will?

How do you feel about the way your career has progressed so far?

Description : How do you feel about the way your career has progressed so far?

Last Answer : I'm pleased with how my career has progressed. When I graduated from college, I was hired to work as a trainee at Rogers, Inc., a small advertising agency. Being a trainee meant I answered the phones ... where I am. Don't assume the interviewer knows where you are right now or how you got there.

How did you progress at your last job?

Description : How did you progress at your last job?

Last Answer : I was hired as a sales associate by K.R. Nickel Stores seven years ago. I became assistant manager of the girls' clothing department two years later. My boss said she never saw a young associate work ... of girls' clothing. This interviewee must talk about how he got from point A to point C.

Can you tell me about your greatest accomplishment at work?

Description : Can you tell me about your greatest accomplishment at work?

Last Answer : I'm particularly proud of the mentoring program I started about five years ago. I noticed that new employees were having trouble getting acclimated to the company, causing a very high turnover ... is important to share this information, this interviewee doesn't indicate what led to that promotion.

What traits will a person need in order to become successful? Do you have these traits?

Description : What traits will a person need in order to become successful? Do you have these traits?

Last Answer : To be successful, a person needs excellent organization and time management skills. She has to get along well with her boss, coworkers, and clients. She must always be willing to learn new skills. Yes, I ... the game may help you be successful, but your success may not be based on any real skills.

Please discuss a project you supervised.

Description : Please discuss a project you supervised.

Last Answer : I managed the expansion project at the shopping mall in Greenhaven. It involved increasing the size of the mall by 20 percent. I supervised a staff of fifty-five project team professionals. We completed ... supervised a mall expansion right outside the city. It went well. This answer is too vague.

I see from your resume this isn’t your first job working in a medical office. What skills did you pick up on your two previous jobs that you think would help you on this job?

Description : I see from your resume this isn’t your first job working in a medical office. What skills did you pick up on your two previous jobs that you think would help you on this job?

Last Answer : When you described the job to me, you said you needed someone who was good with patients. You also said you wanted someone who knows a lot about the different insurance plans. My primary ... who is good with patients and insurance. That would be me. This candidate needs to elaborate.

How do you think others rate you as a supervisor?

Description : How do you think others rate you as a supervisor?

Last Answer : Turnover in my department since I was promoted to supervisor five years ago has decreased from 30 percent to 10 percent. The reason, I believe, is that I treat those who work under me fairly. When a big ... and they do what I tell them to do. There's more to being a good supervisor than this.

As you know, this is a new programming-director position. We’re thinking about having the person in this position also handle promoting our programs. Is that something you can handle?

Description : As you know, this is a new programming-director position. We’re thinking about having the person in this position also handle promoting our programs. Is that something you can handle?

Last Answer : My primary responsibility as program director at the Art Council was program development. However, we had a very small staff, so I was usually responsible for promotion as well. I wrote press releases, ... of this job. If it turned out not to be, would this candidate be disappointed and quit?

Are you good at doing research?

Description : Are you good at doing research?

Last Answer : I haven't done a great deal of research at work, but I do a lot of it on my own. Before I make any major purchases, take any medication, or go on vacation, I do a lot of research. I'm very ... Say: I guess so. I like using the Net. An avid Internet user does not necessarily make a good researcher.

What is your management style?

Description : What is your management style?

Last Answer : I'm a hands-on manager. I dive right in and work alongside my employees. This not only sets a good example for them, but also helps keep me aware of everyone's strengths and weaknesses. This interviewee ... how and when things get done. Ruling with an iron fist does not lead to a satisfied staff.

We handle a large volume of tax returns here. How has your experience prepared you for this?

Description : We handle a large volume of tax returns here. How has your experience prepared you for this?

Last Answer : During college, I participated in the IRS's Volunteer Income Tax Assistance program. For two nights a week from February through April, I spent a few hours preparing individual tax returns in a public ... find some past experience that proves to the interviewer he can handle a large volume of work.

Are you computer literate?

Description : Are you computer literate?

Last Answer : I'm proficient in several programs, including WordRight, Bottom Line, and Quick Pages. Instead of just saying she is computer literate, this candidate goes beyond that and discusses which software ... should be more specific, making a point of mentioning programs that are specific to his field.

We use PQR Write to lay out our brochures. Do you know how to use it?

Description : We use PQR Write to lay out our brochures. Do you know how to use it?

Last Answer : I use a program that is very similar to that. I also have a friend who uses PQR, and I'm sure she'd be happy to give me a crash course. I know I can learn it by the time I start work. There ... this job. Never Say: No, I only feel comfortable with Super Page. Couldn't I just keep using that?

How do you manage your time?

Description : How do you manage your time?

Last Answer : I prioritize my work. I figure out what needs to get done first, next, and so on. Then I calculate how much time I will need to spend on each activity or project. I set a schedule for myself ... , he can get everything done as long as he works long hours, which could cost the employer in overtime.

Tell me about a crisis you encountered at work and how you handled it.

Description : Tell me about a crisis you encountered at work and how you handled it.

Last Answer : Last year, a virus was causing our computers to send out thousands of e-mail messages to our clients. We were being inundated with angry phone calls before we even knew what was going on. Our ... . This candidate is resourceful, but he shouldn't have had anyone running his errands on company time.

How are you at delegating?

Description : How are you at delegating?

Last Answer : I have such a high level of trust in my staff members that delegating to them is easy. I know each person's strengths and weaknesses, so I can easily decide who can handle certain jobs and duties. I try to ... 'm good at delegating. I don't want to do all the work myself. This guy just sounds lazy.

Have you ever been in a situation where the majority disagrees with you? What did you do?

Description : Have you ever been in a situation where the majority disagrees with you? What did you do?

Last Answer : I haven't been in that situation, but here's what I would do if I were: First I would listen to why the majority felt the way they did. Then I'd decide whether I needed to reconsider my position. If I ... blue. Since I had the most seniority, they had to do it my way. Flexible? No. A bully? Maybe.