From CRM applications, today all industries are taking full advantage in order to streamline their entire business workflow. Today, advanced CRM applications are grooving into the business use-cases in order to provide enhanced customer help and to build strong relationships with customers. The following are some corporations that benefit from the CRM applications; ◠Small and medium-sized companies and associations, ◠Manufacturing industry ◠Education industry ◠Software development companies ◠internet-based retailers ◠Healthcare departments ◠Fund-raising organizations And many more… Businesses are using CRM software in order to streamline the infrastructure, task management, sales process management, lead management, and marketing campaigns management. Any business that requires any of these attributes to manage in its workspace take helps from today’s advanced CRM software.