What are the advantages of using web based CRM software?

What are the advantages of using web based CRM software?
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The primary benefit of having a web-based CRM system for your business is accessibility. No matter where you are or what type of access to the internet you have, you can access your CRM system. This makes deployment much easier, especially to those not near to you. The downside is that sometimes web-based systems are not as robust with features as are dedicated software systems.
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