A good Customer Relationship Software aids you to provide better services and capture valuable insights about what the clients exactly want from you, also it simplifies everyday tasks. They also know which customers they are speaking to and automatically store information in the same account, also everything your team needs is at their fingertips and no more confusion regarding tracking down of crucial information. Good CRM software does a lot more than that and the idea is simple that you position your employees to deliver a five-star experience, every time. The two most renowned CRM software offered by eminent organizations across the globe are as follows The ngDesk CRM Solution- If you’re in the sales or marketing industry you must have heard about ngDesk CRM platform, as it offers a robust and free CRM software to streamline your customer relationship management process. With Free ngDesk, you can easily gain unique insights into how your audience exactly behaves, also one can monitor when does contacts exactly open your emails so one can optimize their open rates and observe how a contact behaves on your website. However, it offers a wide range of solutions, depending on your roles within the company, as it offers some outstanding features like Contact management email scheduling Deal pipelines Meeting scheduler 1-1 live chat Contact website activity Store, track, and manage tasks Document sharing VoIP calling It also offers different kinds of pricing features if you are planning to avail different features of ngDesk apart from the free feature it offers like that of team features which is charged a nominal price range of dollar 4 per month and the enterprise feature is charged at dollar 7 per month. These features of ngDesk not only attract the attentions of our clients but also aids our new prospects to sign up with us today! Zoho CRM- Unlike the ngDesk even Zoho CRM is an all-in-one solution, and it is user-friendly by nature, as it stores almost all the important information under one specific platform as a whole. Once your employee start using Zoho CRM they won’t need any kind of training on it as it is very simple to use and it has an extensive network of 40 other business tools, so, if your employee already started using Zoho software already, integration with this particular CRM is seamless by nature. Some of the advanced features offered by Zoho CRM are as follows Real-time sales signals and customer notifications Blueprint business management for both on and offline processes Prospect scoring capabilities Unique sales pipelines Mass emails Inventory management An AI assistant Despite so many features Zoho CRM offers, it comes at a cost price of dollar 600 per month. Zen Desk CRM- Zendesk CRM basically makes customer service far better and it is a build software to meet out their most valued customer needs, set your team up for success, and keep your business in sync. Some of the astounding features of Zen Desk CRM are as follows Lead nurturing Analytics Sales Forecasting Performance Metrics Lead Generation Software A key element of a customer relationship management system like Zen Desk is that it is highly customizable by nature and it doesn’t offer any free of cost features as it charges a price value of dollar 99 per month. Still if you plan to avail it then just grab the offer now for your business today! Fresh Desk- Fresh Desk CRM is specifically built for sales teams and lead management as a whole. From cold leads to customers, Fresh Desk helps you make better relationships while saving time with automation. It helps you to find the best leads and get in touch with them via their preferred method, and close the sale monthly. Some of the features of Fresh Desk CRM are as follows: Lead, contact, account, and deal management Tasks and appointment management Merge or clone records Advanced conversation views Lead scoring Time-based workflows Sales pipelines Although Fresh Desk doesn’t come free of cost as they charge in dollar 80.93 per month which is very costly and far from being affordable for startup business agencies. Still if you plan to avail it for your business, then go for it today! HubSpot CRM- HubSpot CRM platform is not only powerful but easy to use by nature. Create delightful customer experiences with the aid of HubSpot CRM and have a pleasant time doing it for your business. HubSpot’s CRM platform is integrated with all the necessary tools and tools that you need for running a successful marketing, sales, content management, and customer service. Each product in the platform is powerful alone when you use them together. From the above discussion it is pretty clear that out of all the best CRM tool it is only ngDesk CRM platform which is absolutely free by nature and one can avail it without taking much pressure when it comes to use the enterprise version of it.