Customer Relationship Management (CRM) model is an organised approach of developing, managing and maintaining a profitable relationship with customers. a) True b) False c) Cannot say d) None of these

Customer Relationship Management (CRM) model is an organised approach of
developing, managing and maintaining a profitable relationship with customers.
a) True
b) False
c) Cannot say
d) None of these
by

1 Answer

Answer :

a) True
by

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Why is it necessary for customer providers to maintain a positive relationship with both internal and external customers?

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