What kind of software do telemarketing firms use to keep track of their calls?

What kind of software do telemarketing firms use to keep track of their calls?
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1 Answer

Answer :

There are several softwares available by telemarketing firms to keep track of their calls. There are several call tracking software. Telemarketing firms usually use some sort of call center software or call tracking software. There is a listing of several available call center software progrms here: http://www.capterra.com/call-center-software.
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