Only managers can be true leaders, because they have the ability to influence others. (a) True ; (b) False

Only managers can be true leaders, because they have the ability to influence others. (a) True ; (b) False
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(b) False
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According to Robert Katz, when managers have the mental ability to analyze and diagnose complex situations, they possess _____________ skills. (a) Technical ; (b) Leadership ; (c) Problem-solving ; (d) Conceptual

Description : According to Robert Katz, when managers have the mental ability to analyze and diagnose complex situations, they possess _____________ skills. (a) Technical ; (b) Leadership ; (c) Problem-solving ; (d) Conceptual

Last Answer : ; (d) Conceptual 

PESTLE analysis is: a) a broad framework to help managers understand the environment in which their business operates. b) a checklist to ask how political, economic, strategic or technological developments can influence an industry and a company. c) a checklist for forecasting political, economic, strategic or technological factors. d) a framework for strategic analysis of internal and external environment

Description : PESTLE analysis is: a) a broad framework to help managers understand the environment in which their business operates. b) a checklist to ask how political, economic, strategic or ... strategic or technological factors. d) a framework for strategic analysis of internal and external environment

Last Answer : a broad framework to help managers understand the environment in which their business operates.

Which source of power is based on a manager's ability to punish a subordinate? (a) Coercive power ; (b) Referent power ; (c) Rewarded power ; (d) Legitimate power

Description : Which source of power is based on a manager's ability to punish a subordinate? (a) Coercive power ; (b) Referent power ; (c) Rewarded power ; (d) Legitimate power

Last Answer : (a) Coercive power ; 

Legitimate power is based on the subordinate‟s perception that the leader has a right to exercise influence because of the leader‟s (a) role or position within the organisation (b) ability to punish or reward (c) personal characteristics and personality (d) expertise and knowledge

Description : Legitimate power is based on the subordinate s perception that the leader has a right to exercise influence because of the leader s (a) role or position within the organisation (b) ability to ... perception of the leader as someone who is competent and who has some special knowledge or expertise.]

Last Answer : (a) role or position within the organisation 

Transformational leadership focuses on middle and first line managers. (a) True ; (b) False

Description : Transformational leadership focuses on middle and first line managers. (a) True ; (b) False 

Last Answer : (b) False 

The leader's behavior actually makes the leader's style. (a) True ; (b) False

Description : The leader's behavior actually makes the leader's style. (a) True ; (b) False 

Last Answer : (a) True ;

Which of the following statements about leadership is false? (a) Leadership does not necessarily take place within a hierarchical structure of an organisation. (b) Not every leader is a manager. (c) When people operate as leaders their role is always clearly established and define(d) (d) All the above.

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Last Answer : (c) When people operate as leaders their role is always clearly established and define(d) 

Within an organisation, leadership influence will be dependent upon the type of ________ that the leader can exercise over the followers. (a) Power ; (b) friendship ; (c) knowledge ; (d) delegation [hint: Within an organisation, leadership influence will be dependent upon the type of power that a leader can exercise over followers. The exercise of power is a social process which helps to explain how different people can influence the behaviour/actions of others.]

Description : Within an organisation, leadership influence will be dependent upon the type of ________ that the leader can exercise over the followers. (a) Power ; (b) friendship ; (c) knowledge ; (d) ... a social process which helps to explain how different people can influence the behaviour/actions of others.]

Last Answer : (a) Power ;

Conceptual skills relate to a manager‟s ability to (a) Take a strategic view of how parts of the organization function (b) Solve detailed problems in groups (c) Correctly evaluate organizational problems (d) Understand and interact effectively with others in the organization

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Last Answer : (a) Take a strategic view of how parts of the organization function

Which statement is true, with respect to ‘Corporate Level Managers’ (CEO’s, VP’s etc)? A. Translate action-oriented, corporate level direction and intent into concrete objectives and strategies for SBU’s. B. Demand a high level of Technical Skills C. Demand a high level of Human Skills D. None of these options

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Last Answer : None of these options

Which statement is true, with respect to ‘Corporate Level Managers’ (CEO’s, VP’s etc)? A. Translate action-oriented, corporate level direction and intent into concrete objectives and strategies for SBU’s. B. Demand a high level of Technical Skills C. Demand a high level of Human Skills D. None of these options

Description : Which statement is true, with respect to Corporate Level Managers' (CEO's, VP's etc)? A. Translate action-oriented, corporate level direction and intent into concrete objectives and strategies for SBU' ... level of Technical Skills C. Demand a high level of Human Skills D. None of these options

Last Answer : None of these options

Which of the following is/are advantage(s) of a functional structure? I. Permits growth and diversity of products and services. II. Power and prestige. III. Clarity about career paths. IV. Furnishes measurable training ground for general managers. (a) Only (I) above ; (b) Both (I) and (IV) above ; (c) Both (II) and (III) above ; (d) (I), (II) and (III) above

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Last Answer : (c) Both (II) and (III) above ; 

Which characteristic was found by Raudsepp among creative managers? (a) They had few hobbies or interests outside work. (b) They focused intensely on immediate needs. (c) They were irritated by the status quo. (d) They had little energy to spare.

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Select the incorrect statement. Harrison and Pelletier argued that managers should learn to avoid ... (a) Treating decisions with uncertain outcomes as though they had predictable results (b) Treating non-programmed decisions as routine (c) Mixing routine and non-routine decisions. (d) Treating ad-hoc decisions as though they were everyday occurrences

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Last Answer : (c) Mixing routine and non-routine decisions. 

When we classify managers according to their level in the organization they are described as _______. (a) Functional, staff and line managers (b) Top managers, middle managers and supervisors (c) High level and lower level managers ; (d) General managers and administrative managers

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Last Answer : (b) Top managers, middle managers and supervisors 

Complete the following statement. In a weak matrix environment, the project manager, Eric, has to constantly make an effort to influence his project team and stakeholders to ensure project success. This is because: Select one: a. Eric has a lot of authority. b. Eric has no or little authority. c. Eric is controlled by his functional managers. d. there are no functional managers. e. Eric has flexibility on authority.

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Last Answer : b. Eric has no or little authority.

What is defined as “the ability to influence and align others towards a common purpose”? a. Teamwork. b. Motivation. c. Management. d. Leadership.

Description : What is defined as “the ability to influence and align others towards a common purpose”?  a. Teamwork.  b. Motivation.  c. Management.  d. Leadership.

Last Answer : d. Leadership.

In comparing management fraud with employee fraud, the auditor's risk of failing to discover the fraud is a. Greater for employee fraud because of the larger number of employees in the organization. b. Greater for employee fraud because of the higher crime rate among blue collar workers. c. Greater for management fraud because of management's ability to override existing internal controls. d. Greater for management fraud because managers are inherently smarter than employees.

Description : In comparing management fraud with employee fraud, the auditor's risk of failing to discover the fraud is a. Greater for employee fraud because of the larger number of employees in ... existing internal controls. d. Greater for management fraud because managers are inherently smarter than employees.

Last Answer : Greater for management fraud because of management's ability to override existing internal controls

In comparing management fraud with employee fraud, the auditor's risk of failing to discover the fraud is a. Greater for employee fraud because of the larger number of employees in the organization. b. Greater for management fraud because of management's ability to override existing internal controls. c. Greater for employee fraud because of the higher crime rate among blue collar workers. d. Greater for management fraud because managers are inherently smarter than employees

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Last Answer : Greater for management fraud because of management's ability to override existing internal controls

The ideal strategic management team DOES NOT includes…. A. Chief executive officer (CEO) B. Product managers C. Heads of functional areas D. Shop-floor managers

Description : The ideal strategic management team DOES NOT includes…. A. Chief executive officer (CEO) B. Product managers C. Heads of functional areas D. Shop-floor managers

Last Answer : Shop-floor managers

The ideal strategic management team DOES NOT includes…. A. Chief executive officer (CEO) B. Product managers C. Heads of functional areas D. Shop-floor managers

Description : The ideal strategic management team DOES NOT includes…. A. Chief executive officer (CEO) B. Product managers C. Heads of functional areas D. Shop-floor managers

Last Answer : Shop-floor managers

What are the advantages of the functional structure? a) It enhances communication between top and low level managers. b) It makes communication easy among people from different functions. c) It makes communication easy among people from the same specialists. d) It enhances team spirit throughout the organization.

Description : What are the advantages of the functional structure? a) It enhances communication between top and low level managers. b) It makes communication easy among people from different functions. c) It ... easy among people from the same specialists. d) It enhances team spirit throughout the organization.

Last Answer : It makes communication easy among people from the same specialists

What is the purpose of the CAGE framework? a) The CAGE framework investigates to what extent home demand, home factor conditions and domestic rivalry are important to multinational firms. b) The CAGE framework analyses bilateral differences and commonalities between two countries. c) The CAGE framework is a broad framework to help managers understand the environment in which their business operates. d) The CAGE framework a checklist for forecasting political, economic, strategic or technological factors.

Description : What is the purpose of the CAGE framework? a) The CAGE framework investigates to what extent home demand, home factor conditions and domestic rivalry are important to multinational firms. ... d) The CAGE framework a checklist for forecasting political, economic, strategic or technological factors.

Last Answer : The CAGE framework analyses bilateral differences and commonalities between two countries.

Strategy making process involves ------------- : A. Senior Managers and Board Members B. Managers at all levels C. Senior and Middle Managers D. Middle and Junior Management

Description : Strategy making process involves ------------- : A. Senior Managers and Board Members B. Managers at all levels C. Senior and Middle Managers D. Middle and Junior Management

Last Answer : Managers at all levels

According to ---------- the managers and workers should work together as partners and of equal importance for the organizations success (a) X theory (b) Y theory ; (c) Z theory ; (d) 2 Factor theory

Description : According to ---------- the managers and workers should work together as partners and of equal importance for the organizations success (a) X theory (b) Y theory ; (c) Z theory ; (d) 2 Factor theory

Last Answer :  (c) Z theory ;

Today‟s managers understand that the success of any effort at improving quality and productivity must include _____. (a) Quality management programs ; (b) Customer service improvements (c) Employee's participation ; (d) Manufacturing simplification

Description : Today‟s managers understand that the success of any effort at improving quality and productivity must include _____. (a) Quality management programs ; (b) Customer service improvements (c) Employee's participation ; (d) Manufacturing simplification 

Last Answer : (c) Employee's participation ;

The managers of a multinational company are located in France, India, Brazil, and the United States. Which decision-making technique seems most reasonable for this organization? (a) A postal service interaction ; (b) A brainstorming session ; (c) A nominal discussion (d) An electronic meeting

Description : The managers of a multinational company are located in France, India, Brazil, and the United States. Which decision-making technique seems most reasonable for this organization? (a) A postal service interaction ; (b) A brainstorming session ; (c) A nominal discussion (d) An electronic meeting 

Last Answer : (d) An electronic meeting

_________ concluded that managers perform 10 interrelated activities that relate to decision making, using information and interpersonal relationships. (a) Mintzberg ; (b) Abraham Maslow ; (c) Robert Owen ; (d) Henri Fayol

Description : _________ concluded that managers perform 10 interrelated activities that relate to decision making, using information and interpersonal relationships. (a) Mintzberg ; (b) Abraham Maslow ; (c) Robert Owen ; (d) Henri Fayol

Last Answer : (a) Mintzberg ;

Managers having the least authority and are at the lowest level in the hierarchy of the organization are called______________ (a) Middle level managers ; (b) Top level managers ; (c) First-line managers ; (d) None of the given options

Description : Managers having the least authority and are at the lowest level in the hierarchy of the organization are called______________ (a) Middle level managers ; (b) Top level managers ; (c) First-line managers ; (d) None of the given options 

Last Answer :  (c) First-line managers ;

Which management concept suggests that low-importance decisions be handled by subordinates, so that managers can focus on high-importance decisions? (a) management by objective ; (b) management by exception ; (c) Participatory management (d) inclusionary management

Description : Which management concept suggests that low-importance decisions be handled by subordinates, so that managers can focus on high-importance decisions? (a) management by objective ; (b) management by exception ; (c) Participatory management (d) inclusionary management

Last Answer : (b) management by exception ;

If a solution to a particular problem is not vital to the functioning of an organization and management is willing to overlook the causes of the conflict, managers may choose to use which type of conflict resolution? (a) Confrontation ; (b) Avoidance ; (c) Dominance ; (d) Compromise

Description : If a solution to a particular problem is not vital to the functioning of an organization and management is willing to overlook the causes of the conflict, managers may choose to use which type of conflict resolution? (a) Confrontation ; (b) Avoidance ; (c) Dominance ; (d) Compromise

Last Answer :  (b) Avoidance ;

Strategic planning: (a) Addresses the organization's basic mission or business, issuing broad statements of purpose or direction that have a long lead time. (b) Involves managers in each unit of an organization who are responsible for achieving the unit's objectives within a specified period of time. (c) Looks specifically at resources, finances, and market conditions to determine ways to accomplish the overall plans of the organization. (d) Determines the day-to-day operations within an organization.

Description : Strategic planning: (a) Addresses the organization's basic mission or business, issuing broad statements of purpose or direction that have a long lead time. (b) Involves managers in each unit of ... overall plans of the organization. (d) Determines the day-to-day operations within an organization.

Last Answer : (a) Addresses the organization's basic mission or business, issuing broad statements of purpose or direction that have a long lead time.

Which of the following best expresses the difference between programmed and non-programmed decisions? (a) Occur under certainty or risk; occur under uncertainty or ambiguity (b) Made by managers who prefer a thinking or technocratic style; made by managers who use judgement and follow intuition (c) Handled with decision rules; decision rules cannot be developed (d) Have computer routines developed for them; are not computerized

Description : Which of the following best expresses the difference between programmed and non-programmed decisions? (a) Occur under certainty or risk; occur under uncertainty or ambiguity (b) Made by managers ... rules cannot be developed (d) Have computer routines developed for them; are not computerized

Last Answer : (c) Handled with decision rules; decision rules cannot be developed 

Which of the following is not among the reasons for complexity of decisions? (a) Individuals have different risk propensities. (b) There are many criteria for making choices. (c) Decisions have immediate, short-term impact. ; (d) Managers often share decisions.

Description : Which of the following is not among the reasons for complexity of decisions? (a) Individuals have different risk propensities. (b) There are many criteria for making choices. (c) Decisions have immediate, short-term impact. ; (d) Managers often share decisions.

Last Answer : (c) Decisions have immediate, short-term impact. ;

In an organization that has high centralization…………… (a) Problem can be quickly and efficiently solved (b) The corporate headquarters is located centrally to branch offices (c) Top managers make all the decisions-lower-level managers merely carry out directions (d) All top-level officials are located within the same geographic area

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Last Answer : (c) Top managers make all the decisions-lower-level managers merely carry out directions 

The forecasting model that pools the opinions of a group of experts or managers is known as the……… (a) sales force composition model ; (b) jury of executive opinion model (c) consumer market survey model ; (d) management coefficients model

Description : The forecasting model that pools the opinions of a group of experts or managers is known as the……… (a) sales force composition model ; (b) jury of executive opinion model (c) consumer market survey model ; (d) management coefficients model

Last Answer : (b) jury of executive opinion model

Managers today realize that long-term success can be achieved primarily by satisfying the customer. Customers are demanding quicker service, higher quality, and more _____. (a) Value for their money ; (b) Personal attention ; (c) Variety in services ; (d) Online choices

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Last Answer : (a) Value for their money ;

Contingency theories of leadership are based on the belief that (a) there is no single style of leadership appropriate to all situations (b) there is a single style of leadership appropriate to all managers (c) there is a single style of leadership appropriate to all situations (d) none of the above [hint: Contingency theories of leadership are based on the belief that there is no single style of leadership appropriate to all situations as it will be dependent upon the interactions between the variables involved in a leadership situation and patterns of leadership behaviour.]

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Last Answer : (a) there is no single style of leadership appropriate to all situations 

Which of the following management substitutes is characterized by formalization, inflexibility, and closely knit work groups? (a) Characteristics of subordinates. ; (b) Characteristics of managers. (c) Characteristics of the organization. ; (d) Characteristics of task.

Description : Which of the following management substitutes is characterized by formalization, inflexibility, and closely knit work groups? (a) Characteristics of subordinates. ; (b) Characteristics of managers. (c) Characteristics of the organization. ; (d) Characteristics of task.

Last Answer : (c) Characteristics of the organization. ;

While considering the seven leadership styles described by the leadership continuum, all of the following are variables that need to be considered for a manager, EXCEPT, (a) manager's preferred style based on experience. (b) manager's preferred style based on expectation. (c) manager's preferred style based on knowledge. (d) manager's preferred style based on confidence in upper management.

Description : While considering the seven leadership styles described by the leadership continuum, all of the following are variables that need to be considered for a manager, EXCEPT, (a) manager's preferred style ... style based on knowledge. (d) manager's preferred style based on confidence in upper management.

Last Answer : (d) manager's preferred style based on confidence in upper management. 

Many sophisticated techniques or tolls are useful in decision-making. Which of the following is a tool that helps managers figure out how much to produce and points out the relationship between revenues, costs, and profits? (a) Marginal analysis ; (b) Breakeven analysis ; (c) Ratio analysis ; (d) Financial analysis

Description : Many sophisticated techniques or tolls are useful in decision-making. Which of the following is a tool that helps managers figure out how much to produce and points out the relationship between revenues, ... Marginal analysis ; (b) Breakeven analysis ; (c) Ratio analysis ; (d) Financial analysis

Last Answer : (b) Breakeven analysis ;

The International Monetary Fund is important because: A. It has sufficient financial resources to deal with a major global financial crisis. B. It has sufficient financial resources to help individual countries facing balance of payments problems. C. Emerging economies can exercise significant influence on it. D. It fixes exchange rates.

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Last Answer : It has sufficient financial resources to help individual countries facing balance of payments problems

Subsidiaires located in countries which are less crucial for success while holding low level of resources and capabilities are...? A. Dogs B. Implementers C. White Knights D. Strategic Leaders

Description : Subsidiaires located in countries which are less crucial for success while holding low level of resources and capabilities are...? A. Dogs B. Implementers C. White Knights D. Strategic Leaders

Last Answer : Implementers

Subsidiaires located in countries which are crucial for success while holding valuable resources and capabilities are...?A. Bright Stars B. Sunshine C. Strategic Leaders D. White Knights

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Last Answer : Strategic Leaders

Leaders who inspire followers to transcend their own self-interests for the good of the organization, and are capable of having a profound and extraordinary effect on followers are _____ leaders. (a) Transactional ; (b) Transformational ; (c) Democratic ; (d) Autocratic

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Last Answer :  (b) Transformational ;

Encouraging group leaders to maintain an ongoing minimum level of conflict is part of the _____ view of conflict. (a) functional ; (b)traditional ; (c)human relations ; (d) interactionist

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Last Answer :  (d) interactionist 

Project management provides the project managers and team members with the principles they require to effectively meet the needs of the customer. (True/False)

Description : Project management provides the project managers and team members with the  principles they require to effectively meet the needs of the customer. (True/False)

Last Answer : Ans. True

An Organizational Breakdown Structure (OBS) is used to identify: a. the reporting structure and current availability of all individuals in the project. b. technical ability and line of communication for all individuals in the project. c. lines of communication and responsibility for all the individual managers in the project. d. the reporting structure and lines of communication for all individuals in the projects.

Description : An Organizational Breakdown Structure (OBS) is used to identify: a. the reporting structure and current availability of all individuals in the project. b. technical ability and line of communication ... . d. the reporting structure and lines of communication for all individuals in the projects.

Last Answer : d. the reporting structure and lines of communication for all individuals in the projects.

An Organisational Breakdown Structure (OBS) is used to identify: a. the reporting structure and current availability of all individuals in the project.b. technical ability and line of communication for all individuals in the project. c. lines of communication and responsibility for all the individual managers in the project.d. the reporting structure and lines of communication for all individuals in the projects.

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Last Answer : d. the reporting structure and lines of communication for all individuals in the projects.