What are the Importance of building and nurturing customer relationships?

What are the Importance of building and nurturing customer relationships?
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Getting a sale is great, however, getting a customer who will bring you multiple sales and referrals is even better. As a digital marketing agency, you would like your customers to keep coming back to you which makes your business more stable and profitable. Here are the benefits of customer retention.Recurring sales opportunitiesIncreased customer loyaltyMore referralsProvides a competitive edgeReduced advertising costsMore Profits
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