What do you do when you're having trouble with an employee?

What do you do when you're having trouble with an employee?
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1 Answer

Answer :

You need to discuss the issue openly with the employee to come to a resolution.
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Related questions

What is the employee turnover rate in your area?

Description : What is the employee turnover rate in your area?

Last Answer : This is a test to see how quickly you change jobs. Stress that you're investing your energy, time and eorts into this company for the long run (if you truly are)

Would you be willing to work as a temporary or contract employee?

Description : Would you be willing to work as a temporary or contract employee?

Last Answer : You may want to ask what this means for their company. If this is an independent contractor, you would often be required to carry your own insurance, which can get expensive. Ask what time frame the temporary appointment would be for, and then answer the question honestly.

In a supervisory or group leader role, have you ever had to discipline or counsel an employee or group member? What was the nature of the discipline? What steps did you take? How did that make you feel? How did you prepare yourself?

Description : In a supervisory or group leader role, have you ever had to discipline or counsel an employee or group member? What was the nature of the discipline? What steps did you take? How did that make you feel? How did you prepare yourself?

Last Answer : If you haven't been a supervisor, think of a situation in which you were a group leader for a school project. Don't give names.

Are you a retailer looking for a good employee, or a good employee looking for a retailer?

Description : Are you a retailer looking for a good employee, or a good employee looking for a retailer?

Last Answer : Sub: Free Retail interview questions and answers Interview questions: Are you a retailer looking for a good employee, or a good employee looking for a retailer? Answer tips/answer samples: ... an employee will seek opportunities and challenges as well as compensation that suit his/her qualities.

You're the CEO of our company and you can focus on three priorities for the year. What would they be and why?

Description : You're the CEO of our company and you can focus on three priorities for the year. What would they be and why?

Last Answer : It depends on the goals of the company, but here are some good answers: Increasing profitability, sustainable revenue growth, lower costs, increasing innovation to dierentiate the company from competition.

You're an entreprenuer and opening a new bakery store. Walk me through the process from the beginning.

Description : You're an entreprenuer and opening a new bakery store. Walk me through the process from the beginning.

Last Answer : Walk through this logically. First you need a business plan. Then you need to obtain licenses for the business and to incorporate it. Then you need to get funding for the purchase of the equipment and ... the business. Then you need to figure out a marketing plan to attract customers. And so forth.

Does your boss know you're here today?

Description : Does your boss know you're here today?

Last Answer : Usually, you probably haven't told your boss for obvious reasons. So it's ok to say that they do not. You don’t want to upset the balance at your current job after all and nothing is guaranteed in an interview. The interviewer should understand this stance.

Give me a few examples of how you're results oriented.

Description : Give me a few examples of how you're results oriented.

Last Answer : Make you give an example where you discuss details and metrics. For example, I was a tutor in my last job and mentored 5 students on their SAT test taking skills and raised their scores by 15% on average after a 3 month teaching stint.

How are you when you're working under pressure?

Description : How are you when you're working under pressure?

Last Answer : Once again, there are a few ways to answer this but they should all be positive. You may work well under pressure, you may thrive under pressure, and you may actually prefer working under pressure. If you say you crumble like aged blue cheese, this is not going to help you get your foot in the door.

What do you see as the proper role/mission of… …a good (job title you’re seeking); …a good manager; …an executive in serving the community; …a leading company in our industry; etc.

Description : What do you see as the proper role/mission of… …a good (job title you’re seeking); …a good manager; …an executive in serving the community; …a leading company in our industry; etc.

Last Answer : TRAPS: These and other proper role questions are designed to test your understanding of your place in the bigger picture of your department, company, community and profession .as well as the proper role each ... done to identify the culture of the firm, the more on-target your answer will be.    

When it's 04.30 and you're having trouble sleeping, what do you usually do?

Description : When it's 04.30 and you're having trouble sleeping, what do you usually do?

Last Answer : Masturbate, I get horny when freakishly tired but still awake.

As you know, this is a new programming-director position. We’re thinking about having the person in this position also handle promoting our programs. Is that something you can handle?

Description : As you know, this is a new programming-director position. We’re thinking about having the person in this position also handle promoting our programs. Is that something you can handle?

Last Answer : My primary responsibility as program director at the Art Council was program development. However, we had a very small staff, so I was usually responsible for promotion as well. I wrote press releases, ... of this job. If it turned out not to be, would this candidate be disappointed and quit?

Do you ever feel like you're in trouble for doing the right thing?

Description : Do you ever feel like you're in trouble for doing the right thing?

Last Answer : You were much too generous with the woman who expected you to turn up within the hour. Unless you somehow agreed to be available on an hour’s notice at 18 miles distance, the call is unreasonable on its face. You’re not the fire department.

Is there anything I’ve missed?

Description : Is there anything I’ve missed?

Last Answer : Well, I did want to mention that I was honored by my organization's board of directors for developing a program that reached out to a large number of senior citizens in need of financial assistance. We ... has been covered, he may be missing a chance to discuss something that can work in his favor.

It seems like you’ve accomplished a lot. I know everyone fails, at least occasionally. Tell me about something you failed at.

Description : It seems like you’ve accomplished a lot. I know everyone fails, at least occasionally. Tell me about something you failed at.

Last Answer : When I was a freshman in college, I decided to run for president of the management club. My opponent was in his junior year. I came up with what I thought and still think was a great ... must give a more detailed answer. This one leaves the interviewer to wonder why the applicant lost the election.

Have you ever done something that directly helped your employer either increase profits or decrease costs?

Description : Have you ever done something that directly helped your employer either increase profits or decrease costs?

Last Answer : I recently found a way to help my employer save money on office supplies. For years, they bought office supplies from the same place. It was several blocks away, so it was pretty convenient. I have found that shopping ... of saying he'll just do the job, he needs to show why he'd be great at it.

Have you ever been asked to take on a project because of your unique skill or ability?

Description : Have you ever been asked to take on a project because of your unique skill or ability?

Last Answer : Our senior developer regularly asks me to troubleshoot new programs. I've been very successful at figuring out why programs aren't working properly, and I can usually do it pretty quickly, allowing the ... to plan the party. This skill probably won't be very important to the prospective employer.

Have you ever come up with new ways to solve a problem?

Description : Have you ever come up with new ways to solve a problem?

Last Answer : Yes, I have. We had a problem with dismissal from our after-school program. Too many children were leaving at once, causing chaos in our parking lot. I developed a system for releasing children alphabetically so ... hasn't had to solve any problems, how can she be expected to do so in the future?

You seem to have accomplished a lot in your current job. Do you know why you weren’t promoted?

Description : You seem to have accomplished a lot in your current job. Do you know why you weren’t promoted?

Last Answer : I wasn't promoted because unfortunately there wasn't a position to promote me to. JFR was a very small, family-owned firm. The boss's two sons held the top positions, which were right above my ... of the way things are at his current job and makes the mistake of letting the interviewer know that.

What one thing do you think you’ve done very well on your last job?

Description : What one thing do you think you’ve done very well on your last job?

Last Answer : I think I was very successful in all aspects of my last job. I'm particularly proud of my work with new hires. I developed programs that helped integrate them into the company and this in turn helped our ... . If not, it appears that you can't think of anything you did well at your last job.

What motivates you to go above and beyond the call of duty?

Description : What motivates you to go above and beyond the call of duty?

Last Answer : Honestly, I don't have a sense of what is above and beyond the call of duty. It's not like I can just do enough to get by and then stop. When I work on a project, I do my very ... recognition for my work. This candidate doesn't seem to be self-motivated, since her rewards come from the outside.

Have you ever had to overcome a major obstacle? How did you do it?

Description : Have you ever had to overcome a major obstacle? How did you do it?

Last Answer : Yes, I did. My family couldn't afford to pay for college. I applied for as much financial aid as possible, but I still had to work to pay for whatever that didn't cover. I ... this candidate hired. She needs to demonstrate perseverance and therefore should try to find some obstacle to speak about.

If I asked your current employer to tell us about your accomplishments, what do you think he would say?

Description : If I asked your current employer to tell us about your accomplishments, what do you think he would say?

Last Answer : He would probably talk about the time he asked me to present a new marketing campaign to one of our more difficult clients. I spent over a week preparing for that presentation. Since I knew this ... breaks one of the cardinal rules of job interviewing - to never speak negatively about a former boss.

Tell me about the personal accomplishment that you are the proudest of.

Description : Tell me about the personal accomplishment that you are the proudest of.

Last Answer : Last year I ran a marathon for the first time. I've been a runner for years, but I never ran more than four miles at a time. I began training four months before the big day. It was ... of how she reached this goal, this candidate doesn't show off any strengths when she gives this example.

Name the two work-related accomplishments of which you are proudest.

Description : Name the two work-related accomplishments of which you are proudest.

Last Answer : I converted a manual payroll system to a computerized system, which cuts down the amount of time we spend on payroll each week. I also wrote a manual that explained all bookkeeping department procedures ... affected the company. They also don't explain how he earned his good reviews and promotion.

What has been your greatest accomplishment as part of a team?

Description : What has been your greatest accomplishment as part of a team?

Last Answer : I worked on a team that developed a program for children who were going home to an empty house after school because their parents worked. We had volunteers who would help the kids with their ... the question because working on a team is probably typical of the position for which he is hiring.

Have you ever received formal recognition for something you accomplished?

Description : Have you ever received formal recognition for something you accomplished?

Last Answer : Yes. I won Salesperson of the Month four times when I was working for Ace Stereo. Those with the largest increase in sales over the previous month were rewarded in this way. I believe I ... for a fashion-consulting position, this answer doesn't highlight any skills that will impress the employer.

Have you ever had to take over an assignment at the last minute?

Description : Have you ever had to take over an assignment at the last minute?

Last Answer : I've had to do that more than once - actually several times. The most recent time was when a colleague was scheduled to attend a meeting out of town and came down with the flu two days before he ... in order to make a successful presentation. Never Say: Yes, it has happened. Give an example.

Tell me how you were of value to your previous employer.

Description : Tell me how you were of value to your previous employer.

Last Answer : My previous employer valued my ability to deal with difficult clients. Whenever we had a client who was very demanding, my boss would ask me to be the one to work with her. He said he knew I was so ... up on time. Showing up on time is expected and doesn't set this candidate apart from any other.

Can you describe how you accomplished a personal goal?

Description : Can you describe how you accomplished a personal goal?

Last Answer : I wrote a short story, and my goal was to get it published. I went to the library and researched which magazines accepted short-story submissions. Then I sent my story to those publications that ... for about six months. This answer does not demonstrate any skills that are needed in the workplace.

Describe how you accomplished a work-related goal.

Description : Describe how you accomplished a work-related goal.

Last Answer : When I started working for Daylight Publications, I discovered that I had inherited a huge file cabinet full of photographs. We used photographs in our magazine but usually wound up purchasing stock photos, ... able to do it. This in no way demonstrates any job-related skills the interviewee has.

Do you consider your progress on your current job indicative of your ability?

Description : Do you consider your progress on your current job indicative of your ability?

Last Answer : Yes, I do. I was promoted twice on my current job. I was hired as a marketing trainee. After about a year I was promoted to associate account executive, and then after two years I was promoted ... This candidate discusses how and why she was promoted. Never Say: Yes. This answer lacks specifics.

What should I do if I’m a recent college graduate without many work-related accomplishments?

Description : What should I do if I’m a recent college graduate without many work-related accomplishments?

Last Answer : If you don’t have much work experience, draw upon your experiences as a student. Look at what you achieved while you were in college, either in your classes or through extracurricular activities.

Which of your accomplishments has given you the most satisfaction?

Description : Which of your accomplishments has given you the most satisfaction?

Last Answer : Last year I initiated a program that sent our executives into schools to work with the Young Entrepreneur Program. We sent teams into two area high schools to help the students learn how to run their ... been great. This candidate needs to focus on something she did in order to deserve that title.

Why do you think you’ve been successful in your career so far?

Description : Why do you think you’ve been successful in your career so far?

Last Answer : I've been successful so far because I've always worked very hard and I've always been willing to accept any challenges that are offered to me. Actually, I usually seek them out. I have excellent time- ... to think he had anything to do with his own success. If he doesn't believe it, who will?

How do you feel about the way your career has progressed so far?

Description : How do you feel about the way your career has progressed so far?

Last Answer : I'm pleased with how my career has progressed. When I graduated from college, I was hired to work as a trainee at Rogers, Inc., a small advertising agency. Being a trainee meant I answered the phones ... where I am. Don't assume the interviewer knows where you are right now or how you got there.

How did you progress at your last job?

Description : How did you progress at your last job?

Last Answer : I was hired as a sales associate by K.R. Nickel Stores seven years ago. I became assistant manager of the girls' clothing department two years later. My boss said she never saw a young associate work ... of girls' clothing. This interviewee must talk about how he got from point A to point C.

Can you tell me about your greatest accomplishment at work?

Description : Can you tell me about your greatest accomplishment at work?

Last Answer : I'm particularly proud of the mentoring program I started about five years ago. I noticed that new employees were having trouble getting acclimated to the company, causing a very high turnover ... is important to share this information, this interviewee doesn't indicate what led to that promotion.

What traits will a person need in order to become successful? Do you have these traits?

Description : What traits will a person need in order to become successful? Do you have these traits?

Last Answer : To be successful, a person needs excellent organization and time management skills. She has to get along well with her boss, coworkers, and clients. She must always be willing to learn new skills. Yes, I ... the game may help you be successful, but your success may not be based on any real skills.

Please discuss a project you supervised.

Description : Please discuss a project you supervised.

Last Answer : I managed the expansion project at the shopping mall in Greenhaven. It involved increasing the size of the mall by 20 percent. I supervised a staff of fifty-five project team professionals. We completed ... supervised a mall expansion right outside the city. It went well. This answer is too vague.

I see from your resume this isn’t your first job working in a medical office. What skills did you pick up on your two previous jobs that you think would help you on this job?

Description : I see from your resume this isn’t your first job working in a medical office. What skills did you pick up on your two previous jobs that you think would help you on this job?

Last Answer : When you described the job to me, you said you needed someone who was good with patients. You also said you wanted someone who knows a lot about the different insurance plans. My primary ... who is good with patients and insurance. That would be me. This candidate needs to elaborate.

How do you think others rate you as a supervisor?

Description : How do you think others rate you as a supervisor?

Last Answer : Turnover in my department since I was promoted to supervisor five years ago has decreased from 30 percent to 10 percent. The reason, I believe, is that I treat those who work under me fairly. When a big ... and they do what I tell them to do. There's more to being a good supervisor than this.

Are you good at doing research?

Description : Are you good at doing research?

Last Answer : I haven't done a great deal of research at work, but I do a lot of it on my own. Before I make any major purchases, take any medication, or go on vacation, I do a lot of research. I'm very ... Say: I guess so. I like using the Net. An avid Internet user does not necessarily make a good researcher.

What is your management style?

Description : What is your management style?

Last Answer : I'm a hands-on manager. I dive right in and work alongside my employees. This not only sets a good example for them, but also helps keep me aware of everyone's strengths and weaknesses. This interviewee ... how and when things get done. Ruling with an iron fist does not lead to a satisfied staff.

We handle a large volume of tax returns here. How has your experience prepared you for this?

Description : We handle a large volume of tax returns here. How has your experience prepared you for this?

Last Answer : During college, I participated in the IRS's Volunteer Income Tax Assistance program. For two nights a week from February through April, I spent a few hours preparing individual tax returns in a public ... find some past experience that proves to the interviewer he can handle a large volume of work.

Are you computer literate?

Description : Are you computer literate?

Last Answer : I'm proficient in several programs, including WordRight, Bottom Line, and Quick Pages. Instead of just saying she is computer literate, this candidate goes beyond that and discusses which software ... should be more specific, making a point of mentioning programs that are specific to his field.

We use PQR Write to lay out our brochures. Do you know how to use it?

Description : We use PQR Write to lay out our brochures. Do you know how to use it?

Last Answer : I use a program that is very similar to that. I also have a friend who uses PQR, and I'm sure she'd be happy to give me a crash course. I know I can learn it by the time I start work. There ... this job. Never Say: No, I only feel comfortable with Super Page. Couldn't I just keep using that?

How do you manage your time?

Description : How do you manage your time?

Last Answer : I prioritize my work. I figure out what needs to get done first, next, and so on. Then I calculate how much time I will need to spend on each activity or project. I set a schedule for myself ... , he can get everything done as long as he works long hours, which could cost the employer in overtime.

Tell me about a crisis you encountered at work and how you handled it.

Description : Tell me about a crisis you encountered at work and how you handled it.

Last Answer : Last year, a virus was causing our computers to send out thousands of e-mail messages to our clients. We were being inundated with angry phone calls before we even knew what was going on. Our ... . This candidate is resourceful, but he shouldn't have had anyone running his errands on company time.

How are you at delegating?

Description : How are you at delegating?

Last Answer : I have such a high level of trust in my staff members that delegating to them is easy. I know each person's strengths and weaknesses, so I can easily decide who can handle certain jobs and duties. I try to ... 'm good at delegating. I don't want to do all the work myself. This guy just sounds lazy.