A high-contact service is one in which
1. the customer and service provider must meet
frequently
2. the customer must be physically present to receive
the service
3. the service provider must be present when the
service is provided
4. a great deal of physical touching is required
5. none of these
1. the customer and service provider must meet
frequently
2. the customer must be physically present to receive
the service
3. the service provider must be present when the
service is provided
4. a great deal of physical touching is required
5. none of these