Services can be meaningfully analysed by using a five-category classification scheme
including type of market, degree of labour-intensiveness, degree of customer contact, skill
of service provider, and
A)degree of competition within the service industry.
B)goal of the service provider
C)market share of the service provider.
D)employee structure of the service provider.
E)production environments.
including type of market, degree of labour-intensiveness, degree of customer contact, skill
of service provider, and
A)degree of competition within the service industry.
B)goal of the service provider
C)market share of the service provider.
D)employee structure of the service provider.
E)production environments.