What's the worst customer service experience you have ever had?

Question

What's the worst customer service experience you have ever had?

asked Feb 14, 2022 by anonymous

1 Answer

Answer :

answer:We used to be on Tiscali broadband, but eventually deciding that the outages and general crappy speeds were nothing to be putting up with, we called their customer service centre to cancel the contract on the grounds that they weren’t supplying the advertised service. After answering the phone as “Tiscali Broadband Customer Services”, when the guy on the other end caught wind of what I was trying to do he informed me that I “have the wrong number, this isn’t Tiscali”. This happened twice more, until we eventually sent a strongly worded letter to them. Somehow, confusing me into forgetting that I wanted a better provider didn’t work.

answered Feb 14, 2022 by anonymous

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