How to create great customer experience?

1 Answer

Answer :

I have already answered to your earlier question about what is Customer Service Experience. So how to create it?....depends on the Individual/Employee/ CRE/CRM. 'Going The Extra Mile' is how you gonna create  Customer Service Experience. It means that you go above and beyond what the customer expects, you take that extra step/mile to make them feel that you understand what they want and you should make this to be the best experience they have ever had.

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