The step or stage of the personal selling process in which the salesperson attempts to
make a favorable impression, gather information about the customer's needs and
objectives, and build rapport with the prospective customer is called
A)prospecting.
B)preapproach.
C)approach.
D)making the presentation.
E)overcoming objections.
make a favorable impression, gather information about the customer's needs and
objectives, and build rapport with the prospective customer is called
A)prospecting.
B)preapproach.
C)approach.
D)making the presentation.
E)overcoming objections.