A waiter in a fine restaurant has the authority to give a complimentary dessert to a dissatisfied customer when the customer complains about the meal or service. This is an example of A)benchmarking. B)good training. C)empowerment. D)localised authority.

A waiter in a fine restaurant has the authority to give a complimentary dessert to a
dissatisfied customer when the customer complains about the meal or service. This is an
example of
A)benchmarking.
B)good training.
C)empowerment.
D)localised authority.
by

1 Answer

Answer :

C)empowerment.
by

Related questions

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